MINI of Towson - Service Center

Clean, organized service office. The team was short staffed on mechanics so it took longer than expected, but the service mgr was very professional about it. The team was short staffed on mechanics so it took longer than expected, but the service mgr was very professional about it. More

Went for regular service and they were very clear and upfront about all work. The video review from the mechanic was excellent. There were no surprises and it took just a few hours to complete all the upfront about all work. The video review from the mechanic was excellent. There were no surprises and it took just a few hours to complete all the service work - much faster than I expected. More

These guys are the best. Mike and the whole team are great to deal with . Mike and the whole team are great to deal with . More

Went in for 4 wheel alignment and alarm activation (software coding only) and am very satisfied with the level of service provided. Inspected wear items; however, no service was required during the v (software coding only) and am very satisfied with the level of service provided. Inspected wear items; however, no service was required during the visit, so again, liked that they didn’t try to recommend unnecessary service that was not needed. More

Mini of Towson has always gone above and beyond in taking care of me and my car. care of me and my car. More

They did a great job explaining what needed to be done . Fair price for the work done and the Service Manager did a phenomenal job over all. Fair price for the work done and the Service Manager did a phenomenal job over all. More

The service experience was fast and our service advisor was pleasant and easy to work with. We did receive someone else's receipt via email which is concerning. When the car was returned to us our fuse boa was pleasant and easy to work with. We did receive someone else's receipt via email which is concerning. When the car was returned to us our fuse board was hanging below the dashboard. We asked for it to be fixed and it was temporarily stuck in the dashboard just to fall again an hour later. Considering the prices that the dealership is charging, I would expect the quality of work to be at a higher standard. More

I was seen promptly. Justin was friendly and curteous? He did everything he could to accommodate my circumstances. He went above and beyond to make sure I knew what was g Justin was friendly and curteous? He did everything he could to accommodate my circumstances. He went above and beyond to make sure I knew what was going on the entire time. More

I trust the advise I get from Alan and Justin. Apple, banana, carrot, depth charge. Apple, banana, carrot, depth charge. More

Towson team was quick, kind, and accommodating and communicated my service status appropriately. Justin was great communicated my service status appropriately. Justin was great More