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MINI of Towson

Towson, MD

4.9
1,253 Reviews
MINI of Towson is your go-to destination for all things MINI in the Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson near the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new MINI cars for sale, to our extensive and diverse pre-owned inventory, MNI of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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720 Kenilworth Drive

Towson, MD

21204

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Showing 1,253 reviews

August 05, 2024

Very helpful and knowledgeable staff. Love my car . Mike was the best. We had a great experience More

by Nancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, Jason and Alan
Aug 07, 2024 -

MINI of Towson responded

Hello Nancy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 28, 2024

I went in to the dealership because my check engine light was on. I saw the new 2025 sitting in the lot and asked dealership about my options Jason and Mike couldn’t have been more professional and helpful t More

by susan.aghazarian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael, Jason
Jul 29, 2024 -

MINI of Towson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 19, 2024

Clean, organized service office. The team was short staffed on mechanics so it took longer than expected, but the service mgr was very professional about it. More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
Jul 19, 2024 -

MINI of Towson responded

Hi Brenda, thank you; we appreciate your feedback! Drive safe, and we'll see you on the road.

July 17, 2024

Went for regular service and they were very clear and upfront about all work. The video review from the mechanic was excellent. There were no surprises and it took just a few hours to complete all the More

by lrowland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Jul 17, 2024 -

MINI of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 09, 2024

These guys are the best. Mike and the whole team are great to deal with . More

by bgogel
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
All of them
Jul 10, 2024 -

MINI of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 09, 2024

Went in for 4 wheel alignment and alarm activation (software coding only) and am very satisfied with the level of service provided. Inspected wear items; however, no service was required during the v More

by Henderson Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Jul 10, 2024 -

MINI of Towson responded

Hello Henderson, we appreciate you taking the time to leave us this feedback. Feel free to stop by if you ever need any more help.

July 04, 2024

Mini of Towson has always gone above and beyond in taking care of me and my car. More

by Froggy0607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin and Al
Jul 05, 2024 -

MINI of Towson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 13, 2024

They did a great job explaining what needed to be done . Fair price for the work done and the Service Manager did a phenomenal job over all. More

by Tp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Sparr
Jun 14, 2024 -

MINI of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 12, 2024

The service experience was fast and our service advisor was pleasant and easy to work with. We did receive someone else's receipt via email which is concerning. When the car was returned to us our fuse boa More

by JQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin
Jun 14, 2024 -

MINI of Towson responded

Hi, thank you for bringing this matter to our attention. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (667) 308-3846.

June 07, 2024

I was seen promptly. Justin was friendly and curteous? He did everything he could to accommodate my circumstances. He went above and beyond to make sure I knew what was g More

by sweininger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jun 09, 2024 -

MINI of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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