MINI of the Woodlands - Service Center

Good service car cleaned and manager provided information about steps to take into the future to keep my Mini going for many more miles. about steps to take into the future to keep my Mini going for many more miles. More

The folks at MINI of the Woodlands are genuine good people. I never feel rushed. I recently had my 2021 MINI Cooper S 4-Dr hard top in for his scheduled service check. After the work is complete, he’ people. I never feel rushed. I recently had my 2021 MINI Cooper S 4-Dr hard top in for his scheduled service check. After the work is complete, he’s polished, vacuumed, and ready for more fun driving. Thank you MINI of the Woodland’s. More

This is the first and last time I’ll ever come here. Worst experience I’ve had at a dealership so far and I’ve had quite a few bad ones. I ordered a few parts at the parts department just a rubber cup h Worst experience I’ve had at a dealership so far and I’ve had quite a few bad ones. I ordered a few parts at the parts department just a rubber cup holder insert and jack pad and waited a month to get them. I had to call once or twice a week just to remind them to send an email to get an estimated time when id get here. Once it got there it had been there a week and no one ever called me to tell me it was there. I had to drive there in person to ask and finally have it be there. At the same time I had a car in service that no one ever updated me on as well, it was a simple transmission fix with a sensor. The sensor was replaced and a “miscellaneous engine repair” was added with no explanation. Once I paid my deductible I drove off and left in my car. Thee same exact day the car had issues immediately. New issues it didn’t before. So I took it to a Indy shop because I didn’t wanna experience this again, also couldn’t get a rental at the dealer because they had none. I don’t know how but anyways they checked it and it turns out that the transmission fluid was at the minimum level. Nothing dripped out of it, I had to pay 150 to get it drained and refilled with fluid and drove fine. Never in my life have I had such a frustrating experience like this one. Never again will I even pass this place. They almost ruined my transmission!! Only reason I’m not going to tell them about it is because they’re going to defend themselves and you can’t win. So I just won’t ever come back. More