MINI of the Woodlands - Service Center
Conroe, TX
110 Reviews of MINI of the Woodlands - Service Center
I’ve been very pleased with all my interactions at this dealership. Recent service call was excellent. I was greeted immediately upon arrival. Service was performed quicker than expected and at a lower dealership. Recent service call was excellent. I was greeted immediately upon arrival. Service was performed quicker than expected and at a lower cost than expected. More
Awesome dealership to work with. Frontline sales to service folks are very customer service oriented and transparent. I just had my ‘21 Cooper S in for annual service. Just a cou Frontline sales to service folks are very customer service oriented and transparent. I just had my ‘21 Cooper S in for annual service. Just a couple minor details…I asked for the tire pressures to be checked (and corrected since the onboard computer showed them being off from factory recommendations) and it was not accomplished. Also, they do a complimentary wash on the car…well it left something to be desired. The cloth they used for drying the car must have been dirty because it left water marks on the piano black surfaces and windows and mirrors that I had to clean once I got home. These things are minor and the dealership still is worthy of 5 Stars. I hope this is just considered constructive feedback that’s used to better train the staff on attention to details. More
My car was taken by the tech right on time. I was given the service assessment within the hour. The car needed brake work which took some time but the waiting area was pleasant. I was there for I was given the service assessment within the hour. The car needed brake work which took some time but the waiting area was pleasant. I was there for several hours. More
This was second time visiting this dealership for service on my mini and I will definitely be back. Ms. Amanda was great at coordinating all the details and assisting with all of our questions. on my mini and I will definitely be back. Ms. Amanda was great at coordinating all the details and assisting with all of our questions. More
I recently took in my car for service work and warranty work. I was not able to receive a loaner for the warranty work and they never did the actual service that was needed to be completed at the; all thou work. I was not able to receive a loaner for the warranty work and they never did the actual service that was needed to be completed at the; all though they did complete the warranty work and did a great job it left me without a car for a week and I will have to take the car back in very soon for the service work it needs that is required by mini. This is very frustrating. More