MINI of the Woodlands - Service Center

Selene was an increidible person, every step of the reparation was explain correctly and efficiently reparation was explain correctly and efficiently More

They were very knowledgeable on the product. Very prompt. The rates were more than expected. But what work they did. It was very well done Very prompt. The rates were more than expected. But what work they did. It was very well done More

I am still awaiting a call from the GM. I have absolutely no faith in this dealership to complete a tire rotation accurately. No problems with the coolant system until the service team got I have absolutely no faith in this dealership to complete a tire rotation accurately. No problems with the coolant system until the service team got their hands on the car for the 50k mile maintenance and then all of a sudden we need a whole new engine less than a month later. I’ve repeatedly called asked to have Kevin to call me and I am STILL waiting. If this was regarding payment, or purchasing a new car, I am certain he would have been Johnny on the Spot. MINI of the Woodlands will not their hands on another vehicle of mine. I am not going to get started on the staff - once again, the entire staff can …. I’m waiting Kevin. More

The dealership was good about keeping us informed on the car. My only complaint is that they never informed us when the car was ready for pick up. I only heard when I reached out to them, which put us in ru car. My only complaint is that they never informed us when the car was ready for pick up. I only heard when I reached out to them, which put us in rush hour traffic coming home. More

Paloma was simply amazing. The customer servoce and honesty are impecable. Will recommend to everyone I know. The customer servoce and honesty are impecable. Will recommend to everyone I know. More

Service counter personnel listen to what is wrong. Once vehicle is taking back they keep you informed of the status. Once vehicle is taking back they keep you informed of the status. More

Selene did a great job of explaining the services I was having done on my vehicle. I was pretty confident my car was left in good hands by the time I left, and when I got it back I was pleasantly surprised having done on my vehicle. I was pretty confident my car was left in good hands by the time I left, and when I got it back I was pleasantly surprised to see it had been washed, and was running great. Thank y'all for taking care of my green goddess. Only complaint is they had my car all day and I still had to wait when I arrived to pick it up. More

You all did a Great job taking care of my vehicle needs today. Very friendly and professional staff. today. Very friendly and professional staff. More

Nice and easy! In and out! Exactly what was expected! And I liked their coffee in the waiting area. In and out! Exactly what was expected! And I liked their coffee in the waiting area. More

Everyone here is very kind and helpful. Very thorough update on my car. I appreciated the transparency in their inspection and suggestions. Very thorough update on my car. I appreciated the transparency in their inspection and suggestions. More