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MINI of the Woodlands - Service Center

Conroe, TX

4.6
110 Reviews

110 Reviews of MINI of the Woodlands - Service Center

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November 22, 2021

I’ve been taking my minis to MOTW for 15years and have always been please with the service and honesty when it come to repairs and maintenance service there. More

by ljohnson6477
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frannie
Nov 25, 2021 -

MINI of The Woodlands responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at MINI of The Woodlands. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

November 01, 2021

Great customer service the service advisor Francis is very nice and helpful. I only take my mini clubman to the Woodlands location very speedy service Dept. More

by Tosh Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis
Nov 03, 2021 -

MINI of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 21, 2021

Thought the service prices were a little high. After going to a local mechanic, I decided it was worth it. More

by Bmay7413123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All
Oct 25, 2021 -

MINI of The Woodlands responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

October 15, 2021

Have done business with Mini of The Woodlands since purchasing my first Clubman back in 2010. First time to have my 2020 Clubman in for its first service. Frannie was very helpful and friendly. More

by 2020 Clubman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frannie Lancaster
Oct 19, 2021 -

MINI of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Oct 19, 2021 -

2020 Clubman responded

Have done business with Mini of The Woodlands since purchasing my first Clubman back in 2010. First time to have my 2020 Clubman in for its first service. Frannie was very helpful and friendly.

October 13, 2021

Awesome dealership. Nice employees and fast, dependable service. The staff were very helpful in explaining the service done and were very understanding. More

by traciemae98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wheeler
Oct 19, 2021 -

MINI of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to reach out to us if you need anything. Have a wonderful day.

October 05, 2021

Franny is a knowledgeable and meticulous service advisor. She is an excellent employee for Mini of The Woodlands and I will continue to bring my vehicle there based on her customer service. Thanks!! More

by Burgessdpilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franny
Oct 09, 2021 -

MINI of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 10, 2021

Fanny is great! She always treats me like family. She always sets clear repair time expectations. She always gives appropriate cost estimates I trust her. More

by B Kistner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fanny
Sep 13, 2021 -

MINI of The Woodlands responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at MINI of The Woodlands! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 09, 2021

The Service Department was outstanding! Kept me informed as to what was going on and what was found and worked with me to get everything done while I waited. The only tip I could offer is tell the owner More

by davidcson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Lancater
Sep 13, 2021 -

MINI of The Woodlands responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 02, 2021

Great service. The service manager was very helpful. Replaced tire without problem. Word word word too many words. Oh for gods sake! Too many words twenty five? More

by wplatou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scheduler
Sep 07, 2021 -

MINI of The Woodlands responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2021

Service weighted was excellent. He was extremely helpful , understanding, and very friendly. Although service seemed a bit costly service writer eased the pain. I’m very pleased. More

by glennechance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 31, 2021 -

MINI of The Woodlands responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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