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MINI of The Woodlands
Conroe, TX
251 Reviews
MINI of The Woodlands is the premier destination for all things MINI in the Greater Houston area, and is one of the largest MINI dealerships in Southeast Texas. Located in Conroe at the intersection of I-45 and 242, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new MINI cars, to our extensive pre-owned MINI inventory, MINI of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 251 reviews
December 03, 2021
I was only given a 14day warranty when I bought my used car and the check engine light came on for a O2 sensor 17days after purchase. 3days passed the 14 day warranty and the dealership wanted to charge me car and the check engine light came on for a O2 sensor 17days after purchase. 3days passed the 14 day warranty and the dealership wanted to charge me $450 to fix. Another sales person told when i went to pick uo the plares that I should have had a 90 day warranty and that he's never heard of a 14day warranty. I will NEVER recommend your company to no one. Your sales people only care about making a sale and not about the customer More
by Klsp1026
Employees Worked With
Sydney Thorp
November 25, 2021
This is the first and last time I’ll ever come here. Worst experience I’ve had at a dealership so far and I’ve had quite a few bad ones. I ordered a few parts at the parts department just a rubber cup h Worst experience I’ve had at a dealership so far and I’ve had quite a few bad ones. I ordered a few parts at the parts department just a rubber cup holder insert and jack pad and waited a month to get them. I had to call once or twice a week just to remind them to send an email to get an estimated time when id get here. Once it got there it had been there a week and no one ever called me to tell me it was there. I had to drive there in person to ask and finally have it be there. At the same time I had a car in service that no one ever updated me on as well, it was a simple transmission fix with a sensor. The sensor was replaced and a “miscellaneous engine repair” was added with no explanation. Once I paid my deductible I drove off and left in my car. Thee same exact day the car had issues immediately. New issues it didn’t before. So I took it to a Indy shop because I didn’t wanna experience this again, also couldn’t get a rental at the dealer because they had none. I don’t know how but anyways they checked it and it turns out that the transmission fluid was at the minimum level. Nothing dripped out of it, I had to pay 150 to get it drained and refilled with fluid and drove fine. Never in my life have I had such a frustrating experience like this one. Never again will I even pass this place. They almost ruined my transmission!! Only reason I’m not going to tell them about it is because they’re going to defend themselves and you can’t win. So I just won’t ever come back. More
by Steverobles12
Employees Worked With
Sydney Thorp
November 24, 2021
Tanner was excellent! He kept us in the loop while waiting over 2 weeks for the vehicle to get released from the port. The employees at the dealership are very helpful and friendly. Danny the financ waiting over 2 weeks for the vehicle to get released from the port. The employees at the dealership are very helpful and friendly. Danny the finance manager was great as well! Thank you for everything!!!! More
by mehul2106
Employees Worked With
Tanner and Danny
November 22, 2021
Dealer is clean and the car was delivered on time. The person at the service department needs to take a training to improve her Customer Service Skills. person at the service department needs to take a training to improve her Customer Service Skills. More
by LANG888
Employees Worked With
Sydney Thorp
November 22, 2021
I’ve been taking my minis to MOTW for 15years and have always been please with the service and honesty when it come to repairs and maintenance service there. always been please with the service and honesty when it come to repairs and maintenance service there. More
by ljohnson6477
Employees Worked With
Frannie
November 10, 2021
Wonderful and professional service every visit.I truly Wonderful and professional service every visit. I truly appreciate their courtesy and precise diagnostics of my vehicle. Wonderful and professional service every visit. I truly appreciate their courtesy and precise diagnostics of my vehicle. More
by pattidel8
Employees Worked With
Frances Lancaster
November 01, 2021
Great customer service the service advisor Francis is very nice and helpful. I only take my mini clubman to the Woodlands location very speedy service Dept. very nice and helpful. I only take my mini clubman to the Woodlands location very speedy service Dept. More
by Tosh Martin
Employees Worked With
Francis
