MINI of The Woodlands

Awesome dealership to work with. Frontline sales to service folks are very customer service oriented and transparent. I just had my ‘21 Cooper S in for annual service. Just a cou Frontline sales to service folks are very customer service oriented and transparent. I just had my ‘21 Cooper S in for annual service. Just a couple minor details…I asked for the tire pressures to be checked (and corrected since the onboard computer showed them being off from factory recommendations) and it was not accomplished. Also, they do a complimentary wash on the car…well it left something to be desired. The cloth they used for drying the car must have been dirty because it left water marks on the piano black surfaces and windows and mirrors that I had to clean once I got home. These things are minor and the dealership still is worthy of 5 Stars. I hope this is just considered constructive feedback that’s used to better train the staff on attention to details. More

The second time around the experience was great the salesman went out of his way to help us out. We drove two cars and went over the details and then we feel like we got a good deal on a used car. salesman went out of his way to help us out. We drove two cars and went over the details and then we feel like we got a good deal on a used car. More

Dealing with Brian was an excelent experience. He really made a difference in the purchasing process. He really made a difference in the purchasing process. More

As usual everyone was very friendly and helpful. This the only place that I will bring my Mini. This the only place that I will bring my Mini. More

Brian Lowden is an excellent salesperson. He asked what I was looking for, quickly found the perfect vehicle, answered my questions, and quickly completed the sale. He and the entire Mini tea He asked what I was looking for, quickly found the perfect vehicle, answered my questions, and quickly completed the sale. He and the entire Mini team were pleasant to work with. More

Simply, you get taken care of. At least in the service bay. Very nice service advisors. At least in the service bay. Very nice service advisors. More

My car was taken by the tech right on time. I was given the service assessment within the hour. The car needed brake work which took some time but the waiting area was pleasant. I was there for I was given the service assessment within the hour. The car needed brake work which took some time but the waiting area was pleasant. I was there for several hours. More

This was second time visiting this dealership for service on my mini and I will definitely be back. Ms. Amanda was great at coordinating all the details and assisting with all of our questions. on my mini and I will definitely be back. Ms. Amanda was great at coordinating all the details and assisting with all of our questions. More

Very courteous! Customer centric! My favorite thing of all…not afraid to engage in common conversation while making the sale! Well done! Customer centric! My favorite thing of all…not afraid to engage in common conversation while making the sale! Well done! More

Thank You Mini of the Woodlands for helping me in an emergency. I truly appreciate it. emergency. I truly appreciate it. More