MINI of Stevens Creek - Service Center
Santa Clara, CA
263 Reviews of MINI of Stevens Creek - Service Center
It is a long drive from Monterey to MINI of Stevens Creek, but your Service Advisor Adrian Fields made it a pleasant experience. I greatly appreciate the work he had done on my MINI. His advice, reco Creek, but your Service Advisor Adrian Fields made it a pleasant experience. I greatly appreciate the work he had done on my MINI. His advice, recommendations, and the service he and MINI of Stevens Creek provided were outstanding! Many thanks! Charles Roberts More
Johnny was helpful, informative, and quick. I appreciate his service. I got a deal on my oil change. He shared what else I needed in the future. I appreciate his service. I got a deal on my oil change. He shared what else I needed in the future. More
I take my 2015 Mini Cooper S for regular service at the Stevens Creek location. Staff is always very friendly and the waiting area comfortable. This trip was for battery replacement, multi-point inspection Stevens Creek location. Staff is always very friendly and the waiting area comfortable. This trip was for battery replacement, multi-point inspection, and oil change. The service was completed faster than I had anticipated. More
Adrian Fields was my customer representative he was very knowledgeable and professional I was very pleased with how he handled my mini maintenance and fixed my car to pass smog knowledgeable and professional I was very pleased with how he handled my mini maintenance and fixed my car to pass smog More
Robert Fabian provided with great customer service and took care of all of my needs, he has a great personalty and is excellent to work with. My Mini needed a new AC compressor and water pump pulley, bot took care of all of my needs, he has a great personalty and is excellent to work with. My Mini needed a new AC compressor and water pump pulley, both major repairs that Robert explained to me and showed me in detail so I understood everything. Robert also provided me with a brand new Mini loaner while our car was waiting for parts and being repaired, which we really appreciated and enjoyed (we need to upgrade)! He also reimbursed me for my Uber rides to and from work form the dealership. Robert provided a discount, the max he could, on our total bill, which was nice. Even thought both repairs were costly and they are fixed correctly with peace of mind, I really enjoyed working with Robert and the team Mini of Stevens Creek. More
They have went above and beyond calling in a specialist to fix my car and troubleshoot everything to fix the problem with my car. They kept my car until the problem was resolved. Provided me with detail up to fix my car and troubleshoot everything to fix the problem with my car. They kept my car until the problem was resolved. Provided me with detail updates along the way. More