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MINI of Stevens Creek - Service Center

Santa Clara, CA

4.7
257 Reviews

257 Reviews of MINI of Stevens Creek - Service Center

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August 30, 2023

Very professional and the fees are reasonable. I will continue to choose here to maintain my car, because the maintenance personnel will be more professional. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Professional
Sep 03, 2023 -

MINI of Stevens Creek responded

Hi, we are pleased to hear you had such a positive experience with us, Lisa! If you ever need help, just give us a call. Happy motoring!

August 30, 2023

Devin did a great job . He was extremely personable and communicative throughout the process. He was able to answer questions about driving habits that impact wear and tea More

by jasoncody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Miller
Sep 04, 2023 -

MINI of Stevens Creek responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 26, 2023

Service advisor (Adrian) was very helpful and accommodating. Arranged for a loaner and was very detailed about repairs needed for my car. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Aug 30, 2023 -

MINI of Stevens Creek responded

Hi Eric, we're happy you found our staff to be so supportive during your experience here at MINI of Stevens Creek. We appreciate your positive review about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 18, 2023

Mini of Stevens Creek has improved a bit from the pandemic days. They seem to have more staffing now and things seemed to move a bit quicker this time around. However, prepare to spend a couple of ho More

by Michael Thor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake.
August 17, 2023

Comfortable setting to wait, great service, sound mechanical effort Feeling spoiled to have car clean after service More

by kennedylake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Aug 23, 2023 -

MINI of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 17, 2023

It is a long drive from Monterey to MINI of Stevens Creek, but your Service Advisor Adrian Fields made it a pleasant experience. I greatly appreciate the work he had done on my MINI. His advice, reco More

by ckrnavy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Fields
Aug 23, 2023 -

MINI of Stevens Creek responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 15, 2023

Devin is a very nice and professional advisor, will keep selecting him for my car maintenance. More

by May
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Miller
Aug 18, 2023 -

MINI of Stevens Creek responded

Hi May, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 12, 2023

Johnny was helpful, informative, and quick. I appreciate his service. I got a deal on my oil change. He shared what else I needed in the future. More

by Sheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Aug 15, 2023 -

MINI of Stevens Creek responded

Hi Sheri, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 11, 2023

I take my 2015 Mini Cooper S for regular service at the Stevens Creek location. Staff is always very friendly and the waiting area comfortable. This trip was for battery replacement, multi-point inspection More

by Mini Dad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
Aug 15, 2023 -

MINI of Stevens Creek responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

August 04, 2023

Adrian Fields was my customer representative he was very knowledgeable and professional I was very pleased with how he handled my mini maintenance and fixed my car to pass smog More

by Chris West
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Fields
Aug 07, 2023 -

MINI of Stevens Creek responded

Hello Chris, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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