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MINI of Stevens Creek - Service Center

Santa Clara, CA

4.7
257 Reviews

257 Reviews of MINI of Stevens Creek - Service Center

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October 29, 2023

Excellent service, advice is very fair and supportive, identifying what I need for now. Always appreciate it. More

by msa_kmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Fabian
Nov 02, 2023 -

MINI of Stevens Creek responded

Hi, we appreciate you taking the time to leave us a response! If you need more help, our team is available to talk -- safe travels!

October 27, 2023

Mini of Stevens Creek is always there to take care of problems. Johnny was very helpful with explaining the fixes needed and their priority. Communication about the service schedule, progress was good. More

by Praveen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Oct 28, 2023 -

MINI of Stevens Creek responded

Hi Praveen, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 26, 2023

Johnny is very supportive and detail. He proactively contact me and gave me the update of the status. The whole crew was doing great job! More

by Chengwei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Oct 28, 2023 -

MINI of Stevens Creek responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 26, 2023

Adrian is very professional and supportive. Helping me made a last minute appointment and keep me informed throughout the service. More

by l.yi1635
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Oct 28, 2023 -

MINI of Stevens Creek responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk. Safe travels!

October 21, 2023

Blake provided outstanding customer service, I could not have asked for anything better! Not only did he help with the reason I was at the service dept, he also helped with additional questions I had about More

by Ronnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake, Gregory
Oct 24, 2023 -

MINI of Stevens Creek responded

Hi Ronnie, we're happy you found our staff to be so supportive during your experience here at MINI of Stevens Creek. If you ever need help, just give us a call. Happy motoring!

October 20, 2023

I had an urgent issue and they were quick to help ang got my car back fast. Thanks! More

by ZiZi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Fabian
Oct 22, 2023 -

MINI of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 20, 2023

Blake is the best customer service always responds to my mini needs his communication is outstanding More

by Mistylynnkirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Oct 22, 2023 -

MINI of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 19, 2023

My service advisor, Adrian Fields, did a great job keeping me informed throughout the entire service appointment. More

by DaniMini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Fields
Oct 22, 2023 -

MINI of Stevens Creek responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 18, 2023

Excellent service. The staff takes their time, explains the service and any needed work, and truly cares about providing a great experience. Very happy with the team. More

by welshofer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johny
Oct 20, 2023 -

MINI of Stevens Creek responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 17, 2023

Blake had very nice attitude arranging the service for me and answered all my questions sincerely. Really appreciate it. More

by william dai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Oct 20, 2023 -

MINI of Stevens Creek responded

Hi William, we're happy you found our staff to be so supportive during your experience here at MINI of Stevens Creek. Please don't hesitate to reach out if there's anything additional we can do for you.

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