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MINI of Stevens Creek - Service Center

Santa Clara, CA

4.7
257 Reviews

257 Reviews of MINI of Stevens Creek - Service Center

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April 25, 2022

Great service! Simon was friendly and helpful. We will definitely come back for service again. Thank you! More

by Snstefan85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Loretto
Apr 27, 2022 -

MINI of Stevens Creek responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

April 17, 2022

I have been a customer of Mini of Stevens Creek since 2012 when I purchased my first Mini Clubman. Everyone working here has exceptional customer service, my car needs are foremost in our interactions. I More

by thecasachaps
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hector Limon Salceda
Apr 21, 2022 -

MINI of Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 10, 2022

Mr Johny, Service advisor was very helpful and did let us know all the options. More

by uday_moralwar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhony
Apr 12, 2022 -

MINI of Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2022

I received good service and quality from routine maintenance service. The service manager Johnny is very helpful and friendly. More

by Abc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hossani in service
Apr 10, 2022 -

MINI of Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 31, 2022

So happy to be back at Mini of Stevens Creek! Service is the best! Aidan is such a friendly and professional service tech. He is truly and ambassador of good will for your dealership. We are on o More

by Effect24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aidan Kushmaul
Apr 05, 2022 -

MINI of Stevens Creek responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2022

Took my Mini in to get it's service done and Mike was incredibly helpful with getting my Mini ready fast and efficient! More

by mitchelhq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 02, 2022 -

MINI of Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 24, 2022

Thorough, smart, efficient interaction with service representative. My Mini S 2003 has been maintained through the years by this group and I am very pleased with their skill. More

by EAHerb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Limon-Saleceda, Jeff Mazzella
Mar 29, 2022 -

MINI of Stevens Creek responded

Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 21, 2022

Very open and honest service providers. This review is for the Service Center. However, getting hold of someone even during your appointment time takes a long time to just drop off car and More

by sudha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aidan
Mar 25, 2022 -

MINI of Stevens Creek responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2022

Very clean and organized dealership. Customer Service is always very good. They always send reminders for service due dates. They provide free shuttle service. I haven't had a servic More

by veronicalapierre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector
Mar 25, 2022 -

MINI of Stevens Creek responded

Hello, we're happy you found our staff to be so supportive during your experience here at MINI of Stevens Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 19, 2022

It’s ok in terms of service, expertise and staff. But it’s more expensive than other vehicle service dealer. More

by kuan4922Kuan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Constantino
Mar 24, 2022 -

MINI of Stevens Creek responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (408) 641-4608 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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