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MINI of Stevens Creek - Service Center

Santa Clara, CA

4.7
258 Reviews

258 Reviews of MINI of Stevens Creek - Service Center

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May 14, 2024

Devin did a great job. Kept me informed and up to date on issues and progress. All of the advisors were incredibly helpful and responsive. More

by baxley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
May 15, 2024 -

MINI of Stevens Creek responded

Hi Baxley, we're happy you found our staff to be so supportive during your experience here at MINI of Stevens Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2024

Excellent service. Fast turnaround while I was waiting, with updates on the progress of the repair. More

by CT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
May 13, 2024 -

MINI of Stevens Creek responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2024

Excellent service. . excellent service. delivery time of your car on time.. customer service 👍 answered my cuestion More

by leal1384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
May 10, 2024 -

MINI of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 27, 2024

They do outstanding work. The price is higher at the dealership than independent shop. But there work is excellent. More

by bert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't have the name right now.
Apr 30, 2024 -

MINI of Stevens Creek responded

Hi Bert, thank you for taking the time to leave us feedback. Feel free to stop by if you ever need any more help.

April 26, 2024

$600+ for an oil change and inspection of a car in mint condition. Outrageous. Then told a gasket protrusion should be repaired ASAP. Cost Estimate, $2,400. This was my first and last visit to this dealer. More

by Outrageous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johny
Apr 29, 2024 -

MINI of Stevens Creek responded

Hi, we regret to hear that you had this experience with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (408) 641-4608 to discuss what we can do to help.

April 22, 2024

Super helpful, offered me a ride to the nearest coffee shop qhich was much appreciated More

by nolan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Apr 25, 2024 -

MINI of Stevens Creek responded

Hi Nolan, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 28, 2024

Good service employees. I love the shuttle service they have got you can utilize during service. More

by Mahlet Woldemichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Mar 30, 2024 -

MINI of Stevens Creek responded

Hello, thank you; we appreciate your feedback! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 22, 2024

Blake Justman, the tech who helped me, was very professional and addressed my questions and concerns. More

by Pidax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Justman
Mar 25, 2024 -

MINI of Stevens Creek responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 16, 2024

Great service advisors. I have been going to this dealership for almost 10 years and I have always had great customer service whether it be in the sales department or servic More

by ADT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Mar 19, 2024 -

MINI of Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 18, 2024

I brought my Clubman S, 2011 oil change. Service advisor was helpful and checked in with me while I waited to get my oil changed. I ended up purchasing the 3-year oil deal, this cost is $2 More

by jpblack11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Justman
Feb 23, 2024 -

MINI of Stevens Creek responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

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