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MINI of Stevens Creek - Service Center

Santa Clara, CA

4.7
257 Reviews

257 Reviews of MINI of Stevens Creek - Service Center

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September 15, 2022

Excellent service I will be back again in the future. I am interested that dealer. More

by pouv84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johny
Sep 15, 2022 -

pouv84 responded

Good

September 13, 2022

Easy to schedule appointments. Friendly folks, nice waiting area. I just wish it were closer to my home! More

by crowleykarenj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Sep 16, 2022 -

MINI of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 01, 2022

Just got back from the dealer after dropping my car off to get a new battery. They checked it over and told me I didn't need a new battery and let me go without charging me anything. Very unusual in this d More

by vetteboymike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Sep 07, 2022 -

MINI of Stevens Creek responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

August 30, 2022

Really appreciated the detailed explanation for the cause of the problem. More importantly, the recommendation for the preventive measure to ensure this problem won't occur is greatly valued. More

by dllosso
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike, Hector Salceda
Sep 04, 2022 -

MINI of Stevens Creek responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 30, 2022

I had outstanding service over the weekend when I took my vehicle in for regular service. They were friendly, prompt, and kept me informed about the progress of the service. Daniel Dennis was an excellent More

by DM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Dennis
Sep 04, 2022 -

MINI of Stevens Creek responded

Hi, we're happy you found our staff to be so supportive during your experience here at MINI of Stevens Creek. Feel free to stop by if you ever need any more help.

August 30, 2022

Great customer service! The work was done timely. I should return very soon to address some other issues that my car has. Thanks. More

by fuhe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Sep 04, 2022 -

MINI of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2022

Easy to schedule (although the email I got for the reservation had a lot of “*”’s instead of words and I was worried the reservation didn't go through). Easy to drop-off. Great service. Communicated r More

by Glenn.eldridge.chem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think jhony. Not sure of the mechanic.
Aug 31, 2022 -

MINI of Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

August 22, 2022

Great service on my Mini Cooper and the guy working on my car was very attentive and responsive to my questions and gave good updates. More

by hustonshcarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector
Aug 26, 2022 -

MINI of Stevens Creek responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2022

It’s been great services since I visited This dealer. All ways they did good work. More

by masa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector
Aug 17, 2022 -

MINI of Stevens Creek responded

Hi Masa, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 11, 2022

Everyone is always very nice. Good coffees. Nice lounge but need more comfy seats...not more as in number of, but more COMFORTABLE. They are kind of hard and when waiting for 4 pl More

by slcumber2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 16, 2022 -

MINI of Stevens Creek responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

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