MINI of Stevens Creek - Service Center

I have owned 2 mini's. ..amd tje service dept has been such a help in maintaining my lovely cars. I have had two men help me over the last 10 years...Trent and Hector. Both ..amd tje service dept has been such a help in maintaining my lovely cars. I have had two men help me over the last 10 years...Trent and Hector. Both have been extremely helpful. They answer all my questions and help me understand what my car need. I actually enjoy going in for service. Lol More

Service is always outstanding at Mini of Stevens Creek and Hector is the absolute best. and Hector is the absolute best. More

Quick awesome service from Simon! He informed me with updates on anything that needed fixing. I especially liked the text feature with video! Great waiting area with free wifi where I He informed me with updates on anything that needed fixing. I especially liked the text feature with video! Great waiting area with free wifi where I could continue studying while I waited for my Mini! More

Mini of Stevens Creek always takes great care of me and my Mini. Their texting updates are incredibly convenient and Hector was great to deal with. my Mini. Their texting updates are incredibly convenient and Hector was great to deal with. More

Best experience I’ve had with a dealership service center! We were stranded during a road trip and Hector went above and beyond to get us back on the road! center! We were stranded during a road trip and Hector went above and beyond to get us back on the road! More

Johny, my service representative was friendly and considerate, answering all of my questions honestly to the best of his ability. I appreciated that! Thank you. considerate, answering all of my questions honestly to the best of his ability. I appreciated that! Thank you. More

September 30, 2022 Review of Stevens Creek Mini Service performed on 9/28/2022. While the service personnel are unfailingly professional and courteous, service outcomes have ranged from distressing to h performed on 9/28/2022. While the service personnel are unfailingly professional and courteous, service outcomes have ranged from distressing to horrifying. While our 2012 MINI Cooper S is a fun and exciting car to drive, it has been a terrible car to own. Components that rarely or never fail on other cars have failed in less than 50,000 miles. The total cost of individual repairs for seals, belts, pulleys, housings, and electronics has reached five figures and counting. So, this latest visit was more of the same – a nearly $700 cost to replace a water pump pulley, not a pulley assembly but just a pulley wheel – at 48,000 miles. Although this is a performance vehicle, it is driven at modest speeds around town and on trips. More

Great service Great lounge Great beverages Coffee and waiting room Great shuttle services Great tech and waiting room Great shuttle services Great tech More

I came in for a tire pressure sensor issue and Hector Limon-Salceda was able to get it fixed quickly. I'm a bit reticent to give out Hector's name because he is so awesome and I worry that he'll become o Limon-Salceda was able to get it fixed quickly. I'm a bit reticent to give out Hector's name because he is so awesome and I worry that he'll become overbooked but I guess that's the price we pay when we find a great service advisor. Thank you Hector!! More

friendly , great service,and my car looks like new! ! thanks so much for that extra touch!! ! thanks so much for that extra touch!! More