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MINI of Stevens Creek - Service Center

Santa Clara, CA

4.7
266 Reviews

266 Reviews of MINI of Stevens Creek - Service Center

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January 15, 2023

Excellent service department. Roberto was very helpful and explained everything happening. Expert care, would highly recommend! More

by Ernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
Report | Print
Jan 20, 2023 -

MINI of Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of MINI of Stevens Creek and we hope to be of service again in the future.

January 08, 2023

Roberto was 100% fantastic. Mini rocks. Even hand-wrote and snail-mailed a thank you letter to the team. Thank you. More

by andygpete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
Report | Print
Jan 10, 2023 -

MINI of Stevens Creek responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MINI of Stevens Creek! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 06, 2023

Johny was very helpful in servicing my car and was able to complete it same day! More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johny Hossain
Report | Print
Jan 11, 2023 -

MINI of Stevens Creek responded

Hi Ashley, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 06, 2023

Everything went smoothly. The service was completed as I waited. The cost was exactly as quoted. More

by LeAnn H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny, Steven
Report | Print
Jan 11, 2023 -

MINI of Stevens Creek responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

January 04, 2023

Roberto Fabian was very respectful, prompt and professional. He updates me with what services and quote are need to be done. More

by JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Fabian
Report | Print
Jan 06, 2023 -

MINI of Stevens Creek responded

Hi, we're happy you found our staff to be so supportive during your experience here at MINI of Stevens Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 28, 2022

excellent and fast by all the work team. good attention and explanation. Thank you very much. More

by Yeison.sanchez1013
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
Report | Print
Jan 01, 2023 -

MINI of Stevens Creek responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 26, 2022

The person who helped us is Simon! ! Super friendly and professional. But the waiting is too long!!!! More

by Ming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon
Report | Print
Dec 28, 2022 -

MINI of Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

December 21, 2022

Hector was great - very good communicator - and my MINI is a happy little car again! More

by sawmill-02.armrest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Dec 23, 2022 -

MINI of Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 19, 2022

Excellent work to fix my broken tires. I tried in Costco which disappoint me a lot. Finally, the dealer saved my car in one day. More

by summerfang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny
Report | Print
Dec 20, 2022 -

MINI of Stevens Creek responded

Hi! We're so happy we were able to help you out! If you need more help, our team is available to talk -- safe travels!

December 16, 2022

Extremely happy with my service representative, Simon. He took the time to explain everything and answered all of my questions. I've had less-than-great experiences with this dealership/service center in More

by pamela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Loretto
Report | Print
Dec 20, 2022 -

MINI of Stevens Creek responded

Hello Pamela, we're happy you found our staff to be so supportive during your experience here at MINI of Stevens Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

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