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MINI of Stevens Creek - Service Center

Santa Clara, CA

4.7
257 Reviews

257 Reviews of MINI of Stevens Creek - Service Center

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May 01, 2023

As always Johny was on top of his Game. Took very good care of my Mini, always asks if I have any questions or concerns. Johny went out of his way to make sure my car was throughly checked More

by Mini Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johny
May 04, 2023 -

MINI of Stevens Creek responded

Hello, we're happy you found our staff to be so supportive during your experience here at MINI of Stevens Creek. If you need more help, our team is available to talk -- safe travels!

April 30, 2023

I liked that I was updated throughout the service with texts including a video showing the work that was done and a notification when my car was ready to be picked up. There was also a complimentary car w More

by mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Atiqur Hossain
May 03, 2023 -

MINI of Stevens Creek responded

Hi Mary, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 29, 2023

Service advisor was top notch. Got me signed in quickly, was very personable, and turned my vehicle around as fast as was possible for the service provided. More

by TimoM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Miller
May 03, 2023 -

MINI of Stevens Creek responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 26, 2023

I wanted to take a moment to express my appreciation for one of your exceptional staff members, Devin Miller. During my recent visit to your dealership, Devin went above and beyond to help me out when I enc More

by hwmoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Miller
Apr 28, 2023 -

MINI of Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 19, 2023

My MINI Clubman wanted oil change and just a bit more of brake fluid. Plus, my MINI key began to misbehave. I always serviced it at the dealership even though it is over 40 miles drive for me. No problem More

by MINI-SC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Apr 21, 2023 -

MINI of Stevens Creek responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (408) 641-4608 to discuss what we can do to help.

April 18, 2023

The experience was extremely horrible. I dropped off my car in the morning to get it serviced but then didn’t get any communication or update about it for the entire day. Wasn’t informed o More

by ruidanshen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven
Apr 20, 2023 -

MINI of Stevens Creek responded

Hi, we are deeply disappointed by your experience at MINI of Stevens Creek. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (408) 641-4608 to discuss what we can do to help.

April 14, 2023

Service was awesome. Felt welcomed and got it done everything needed . I would recommend this service to my friends More

by M.shakira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
Apr 20, 2023 -

MINI of Stevens Creek responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 11, 2023

I had both good and not so good experiences, however the most recent experience went smooth More

by ron_r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Atiqur Hossain
Apr 20, 2023 -

MINI of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 10, 2023

A perfect and spotless detaing of our mini! Thank you for having taken care of every tiny place of our car! More

by Alrieu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul
Apr 20, 2023 -

MINI of Stevens Creek responded

Hi Alrieu, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 06, 2023

I used to be a customer at MINI of Stevens Creek but moved to SF for work but now I’m back. Their customer service is superb and just like how I remembered it to be and that’s why I’m happy to be a repe More

by Idianalee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johny Hossain
Apr 20, 2023 -

MINI of Stevens Creek responded

Hello Idianalee, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

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