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MINI of Stevens Creek - Service Center

Santa Clara, CA

4.7
257 Reviews

257 Reviews of MINI of Stevens Creek - Service Center

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November 15, 2024

I had an excellent experience at the car service shop, thanks to Service Advisor Blake Justman. Blake was incredibly professional, knowledgeable, and attentive throughout the entire process. He took the t More

by Mini Owner In Silicon Valley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Justman
Nov 16, 2024 -

MINI of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of MINI of Stevens Creek and we hope to be of service again in the future.

June 19, 2024

Excellent service! The entire team was responsive delivering detailed communications and an accurate, timely repair. The service advisor, Blake is top notch! More

by barb.stclair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Jun 21, 2024 -

MINI of Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

June 15, 2024

I really enjoyed working with my service liaison Adrian. He was a 10/10 and very caring More

by Harrisclan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Jun 19, 2024 -

MINI of Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 12, 2024

Blake is always so helpful whenever I need to take my car in for routine maintenance. I never feel pressured when it comes to recommendations. My car always leaves looking and feeling good! More

by MeganMae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Jun 13, 2024 -

MINI of Stevens Creek responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MINI of Stevens Creek! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 05, 2024

Clean environment with very professional and friendly service. They did a super job early Saturday morning. More

by JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Jun 07, 2024 -

MINI of Stevens Creek responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 04, 2024

Adrian was my service specialist. He was courteous and informative. I was updated with a video of the inspection and a list of action items. The visit was efficient and I got my car More

by Anne Vargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Jun 07, 2024 -

MINI of Stevens Creek responded

Hi Anne, we're happy you found our staff to be so supportive during your experience here at MINI of Stevens Creek.

June 03, 2024

Great facility, good location, easy to schedule, well communication, friendly staff. Not too busy, quality works. More

by Vacharap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny
Jun 07, 2024 -

MINI of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 31, 2024

Stevens Creek Mini were very thorough and professional. Robert is my go-to guy for service now. More

by Gregz240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
May 31, 2024 -

MINI of Stevens Creek responded

Hello, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

May 22, 2024

I recently took my mini for servicing. Blake, the service coordinator did a fantastic job keeping me updated regularly and was very mindful of my time and delivered the car on time with h More

by Clubman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
May 24, 2024 -

MINI of Stevens Creek responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 14, 2024

Devin did a great job. Kept me informed and up to date on issues and progress. All of the advisors were incredibly helpful and responsive. More

by baxley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
May 15, 2024 -

MINI of Stevens Creek responded

Hi Baxley, we're happy you found our staff to be so supportive during your experience here at MINI of Stevens Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

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