MINI of Stevens Creek - Service Center
Santa Clara, CA
267 Reviews of MINI of Stevens Creek - Service Center
Already had an appointment at 10:15 but still had to wait one hour without anyone assisting me, until I stood in front of their desk and stared at them. They also tried to push many unnecessary items at insa one hour without anyone assisting me, until I stood in front of their desk and stared at them. They also tried to push many unnecessary items at insane price, without even looking at my service history, like charge $300 for air filter which was just replaced last year. By the way the didn’t even check basic coolant or help tire rotation, but only trying to ask for over $200 for such basic check and sell you tires. Please avoid this shop More
I had very good experiences when I was in Mini for car service. I feel welcomed and respected. I've got all the information and answers for my inquiries. service. I feel welcomed and respected. I've got all the information and answers for my inquiries. More
Came here because I have autonation oil changes from a recent car purchase. The people who helped me schedule and answered my questions were amazing. Coming to the facility was a bit confusing because t recent car purchase. The people who helped me schedule and answered my questions were amazing. Coming to the facility was a bit confusing because there was no designated check in location like they have at the Toyota dealership. Once I was noticed the service employee was very quick and helpful. Loved that I got some video of my car showing me all the inspection points. When I got the text saying my car was ready for pick up I was a little confused on where to go and when I got there no one was in the office. Had to ask for help finding someone. Once that was sorted, I got my car quick and a receipt of the service rendered. Over all it was a positive experience and even with the wait, it was faster than the Toyota dealership. More
Have owned a Mini since 2005 and have had all 3 Minis serviced at STEVENS Creek for 20 years.. Andrew was helpful and knowledgeable being a former technician so with my current Mini, Patrice, who I’ve o serviced at STEVENS Creek for 20 years.. Andrew was helpful and knowledgeable being a former technician so with my current Mini, Patrice, who I’ve owned since 2017, it’s always a great experience to have it serviced and maintained. Patrice has a blue body, white roof, red mirror caps and is very beautiful and a dependable easy to park and fabulous to drive. I intend to keep Patrice well serviced for as long as possible. More
My experience taking my car in for service has improved quite a bit in the last few years. I appreciate that Johny took the time to explain everything that was happening with my car and made sure to respe quite a bit in the last few years. I appreciate that Johny took the time to explain everything that was happening with my car and made sure to respect my time. More
From the moment i entered the service department, Blake took charge of all my car issues and was instrumental in guiding me through with a more than positive outcome. My thanks to Blake and to the Mini Coo took charge of all my car issues and was instrumental in guiding me through with a more than positive outcome. My thanks to Blake and to the Mini Cooper dealership for looking after me. More