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MINI of Stevens Creek

Santa Clara, CA

4.6
377 Reviews
MINI of Stevens Creek is one of the largest MINI dealerships in Silicon Valley, and is your local source for all new and pre-owned MINI cars for sale. Located in Santa Clara and just 10 minutes from Downtown San Jose, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With a large inventory of both new and pre-owned MINI cars for sale, plus a large selection of other premium used cars for sale, we are sure to have the perfect new or pre-owned MINI for you! Check out our website today, or visit our showroom in Santa Clara to learn more.
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4201 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 377 reviews

January 17, 2022

Very professional approach to business. All questions answered and no surprises. Personnel were friendly and courteous. They kept me informed all the time. I look forward to working with them on my new c More

by prshambora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin Toe
Jan 21, 2022 -

MINI of Stevens Creek responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 13, 2022

I went in for a leak in my tire. Turns out I had a nail in my tire and after inspecting the car they said they couldn’t find the nail and the car was fine. Well the nail was still there. They don’t repair More

by Amaya
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other
Jan 21, 2022 -

MINI of Stevens Creek responded

Hello Amaya, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (408) 641-4608 so we can work towards a resolution. We look forward to hearing from you. Take care!

January 10, 2022

Johny and the mechanics went out of their way to be helpful when my car was totaled. I loved that car! I have always found Mini of Stevens Creek to be 5 star in their service. More

by bttygrnt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Johny Housin
Jan 21, 2022 -

MINI of Stevens Creek responded

Hello, we're happy you found our staff to be so supportive during your experience here at MINI of Stevens Creek. We are always more than happy to assist you if anything else comes up. Take care!

January 10, 2022

Great team and easy to work with. It is always fun to work with SCM team! More

by santhoshkolathur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haseebullah Sultani, Saqwaun Conyers Patton
Jan 21, 2022 -

MINI of Stevens Creek responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 07, 2022

I’d give it 5 stars but I was told that I’d get a inspection report from the technician who did the oil change. I know that there are a few recommended repairs but no report. If possible email me the More

by fpereira74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
January 04, 2022

Great customer service from Adrian. Brought my car in for service days prior to warranty expiring. Good communication pre, during and post service. More

by Walczak.susan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian
January 03, 2022

very easy to check in, friendly staffs, less crowded waiting area and car returned super clean! More

by Nala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mazzella
December 24, 2021

Great experience. Kyle, our salesman, was terrific. Brandonm, the Customer Financial Services Manager, was efficient with the paperwork, and explained everything to us. More

by acapbcf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle. Brandonm Herrera.
December 17, 2021

Worst customer service! No one ever answers the phone in the service or parts departments. If you leave a message with the manager, no one ever calls you back. We finally had to show up to get service! More

by angie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service department - multiple people
December 16, 2021

Unresponsive to phone messages from the service department. Somewhat incompetent. Not very helpful and stress inducing. More

by tobinwkeller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aidan Kushmaul
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