MINI of Stevens Creek

I am super thankful for my experiences with Hector when getting my car fixed. He was very patient with my questions and also helped me feel less anxious about figuring out what was wrong with my car. As a getting my car fixed. He was very patient with my questions and also helped me feel less anxious about figuring out what was wrong with my car. As a college student living on her own with no family nearby, I felt very supported and cared for with the figuring out of my car troubles. More

Very helpful and took the time help for through all the finance options and car details The waiting area comfortable coffee water very clean and everyone helpful and friendly polite Very happy drove aw finance options and car details The waiting area comfortable coffee water very clean and everyone helpful and friendly polite Very happy drove away with my brand new Mini Countryman love it! More

I have owned 2 mini's. ..amd tje service dept has been such a help in maintaining my lovely cars. I have had two men help me over the last 10 years...Trent and Hector. Both ..amd tje service dept has been such a help in maintaining my lovely cars. I have had two men help me over the last 10 years...Trent and Hector. Both have been extremely helpful. They answer all my questions and help me understand what my car need. I actually enjoy going in for service. Lol More

Service is always outstanding at Mini of Stevens Creek and Hector is the absolute best. and Hector is the absolute best. More

Quick awesome service from Simon! He informed me with updates on anything that needed fixing. I especially liked the text feature with video! Great waiting area with free wifi where I He informed me with updates on anything that needed fixing. I especially liked the text feature with video! Great waiting area with free wifi where I could continue studying while I waited for my Mini! More

Sold my car today to them. They are so amazing! I live pretty far away and they even offered me a ride back to my house so I didn’t have to get an Uber. They were super profess They are so amazing! I live pretty far away and they even offered me a ride back to my house so I didn’t have to get an Uber. They were super professional, easy to work with and made this stressful process super easy. For all your car needs, go to Mini of Stevens Creek! When I buy my car next month I will be back for sure! Thanks so much!!! More

Mini of Stevens Creek always takes great care of me and my Mini. Their texting updates are incredibly convenient and Hector was great to deal with. my Mini. Their texting updates are incredibly convenient and Hector was great to deal with. More

Best experience I’ve had with a dealership service center! We were stranded during a road trip and Hector went above and beyond to get us back on the road! center! We were stranded during a road trip and Hector went above and beyond to get us back on the road! More

Johny, my service representative was friendly and considerate, answering all of my questions honestly to the best of his ability. I appreciated that! Thank you. considerate, answering all of my questions honestly to the best of his ability. I appreciated that! Thank you. More

September 30, 2022 Review of Stevens Creek Mini Service performed on 9/28/2022. While the service personnel are unfailingly professional and courteous, service outcomes have ranged from distressing to h performed on 9/28/2022. While the service personnel are unfailingly professional and courteous, service outcomes have ranged from distressing to horrifying. While our 2012 MINI Cooper S is a fun and exciting car to drive, it has been a terrible car to own. Components that rarely or never fail on other cars have failed in less than 50,000 miles. The total cost of individual repairs for seals, belts, pulleys, housings, and electronics has reached five figures and counting. So, this latest visit was more of the same – a nearly $700 cost to replace a water pump pulley, not a pulley assembly but just a pulley wheel – at 48,000 miles. Although this is a performance vehicle, it is driven at modest speeds around town and on trips. More