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MINI of Stevens Creek

Santa Clara, CA

4.6
377 Reviews
MINI of Stevens Creek is one of the largest MINI dealerships in Silicon Valley, and is your local source for all new and pre-owned MINI cars for sale. Located in Santa Clara and just 10 minutes from Downtown San Jose, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With a large inventory of both new and pre-owned MINI cars for sale, plus a large selection of other premium used cars for sale, we are sure to have the perfect new or pre-owned MINI for you! Check out our website today, or visit our showroom in Santa Clara to learn more.
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4201 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 377 reviews

December 08, 2022

I have not had a good experience with this dealership. This is my 3rd Mini. At this time I am considering selling my 2022 mini s that has 10k miles on it and never buying another one. More

by Lisa.frese46
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johny
Dec 12, 2022 -

MINI of Stevens Creek responded

Hi, we regret your experience with us here but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (408) 641-4608. We would appreciate the chance to turn your experience around.

December 04, 2022

Very helpful service and timely fix with Johny! I did not use car for a year and they helped with comprehensive check and car wash. Replaced battery and got my car back in function. More

by jen
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Johny Hossain
Dec 05, 2022 -

MINI of Stevens Creek responded

Hi Jen, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 27, 2022

Our service advisor Simon is very kind and he helps us a lot. The facility is clean and the service is efficient. Will definitly recommend this Dealer. More

by William
Recommend Dealer
Yes
Employees Worked With
Simon
Nov 28, 2022 -

MINI of Stevens Creek responded

Hi William, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of MINI of Stevens Creek and we hope to be of service again in the future.

November 18, 2022

they have great customer service and let you know everything is going with your car. More

by faribasz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Nov 22, 2022 -

MINI of Stevens Creek responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

November 18, 2022

I ordered a Mini SE. Staff was responsive and friendly on taking my order through emails. It took about 5 months to arrive but at no fault of the dealership. It was sold More

by Chowwan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah, Ajaypal, Harres
Nov 22, 2022 -

MINI of Stevens Creek responded

Hi Chowwan, we are deeply disappointed by your experience at MINI of Stevens Creek. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (408) 641-4608 to discuss what we can do to help.

November 16, 2022

Clean, efficient, knowledgeable, great staff and mechanics. The showroom, restrooms and waiting area are always clean. Appointments are easy to make. More

by akanbiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 21, 2022 -

MINI of Stevens Creek responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2022

Johnny the service advisor was great! Very helpful and answered all my questions. The tech did a great job and analyzed the problem and corrected it in short order. Back on the road ! Tha More

by Bbarnhart101
Recommend Dealer
Yes
Employees Worked With
Johnny service advisor, don't know the techs name
Nov 21, 2022 -

MINI of Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 10, 2022

I had appointment with Roberto from morning, however he wasn’t here. Simon did a great job for my car. More

by takihiro84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Loretta
November 09, 2022

First experience with service, easy to make appointment, staff was very friendly and helpful (Jerry). I appreciated the explanation clearly presented so I had a good understanding of what needed to be done More

by funincarmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Nov 16, 2022 -

MINI of Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 04, 2022

Love that they are fast and communicate with you to let you know how everything is going with your car. Also thet have great customer service. More

by ricardoreyes87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector
Nov 12, 2022 -

MINI of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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