MINI of Stevens Creek
Santa Clara, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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By the time I was done, Robert was my best friend. No, seriously the staff is amazing and the technicians do excellent work. Robert helped me with every issue and really encouraged me through a hard t No, seriously the staff is amazing and the technicians do excellent work. Robert helped me with every issue and really encouraged me through a hard time I was having due to the issues with my car. Excellent communication all around and would 10000/10 recommend. I was nervous as the closest dealership is three hours from my house, so if you are concerned about the drive being far, it is totally worth it. awesome people, clean facility and great service all around. More
The service center and showroom are very clean, and comfortable, with great staff, great coffee, and clean restrooms, Service advisors are knowledgeable and explain everything in detail. Devin was exce comfortable, with great staff, great coffee, and clean restrooms, Service advisors are knowledgeable and explain everything in detail. Devin was excellent in taking care of my car and delivering on time and keeping me informed at all times. More
Excellent service. Johny Hossain, service advisor, did a great job explaining and communicating all that was needed and how it would happen during the appointment. Than Johny Hossain, service advisor, did a great job explaining and communicating all that was needed and how it would happen during the appointment. Thanks! More
Devin was our service advisor. He was professional and helpful in diagnosing our car issues. When we got the summary of results he also helped us determine what was needed immediat He was professional and helpful in diagnosing our car issues. When we got the summary of results he also helped us determine what was needed immediately and what we could defer to spread the costs out. I appreciated this honesty and helpfulness towards the customer. He’s a 5 of 5. The dealer is a 3/5 because they have no loaner cars and this is essential. I would choose a another dealer if they had loaners due to the inconvenience. Please consider adding for more service business. More
I purchased a vehicle on 6/14 and traded in my existing one. It is 6/24 and my bank has not received the buy out on my trade in and has not received DMV paperwork for my purchase. I now have a loan on a ca one. It is 6/24 and my bank has not received the buy out on my trade in and has not received DMV paperwork for my purchase. I now have a loan on a car I do not own and no paperwork or loan on the new vehicle. I have called and emailed managers, finance managers and even the sales associate that assisted in this purchase. NO ONE HAS CONTACTED ABOUT MY INQUIRY. They certainly cashed my down payment quickly...I am not a happy customer. Seems like I hooked up with the wrong people at this location. More