MINI of St Louis - Service Center

Mark E was fantastic when we bought our 4th MINI (Roadster) last January! Rick & Dave in service are the best. We own a 08 Clubman also & the service on it has been super. Kudos to MINI of St Louis. (Roadster) last January! Rick & Dave in service are the best. We own a 08 Clubman also & the service on it has been super. Kudos to MINI of St Louis. Keep up the good work! More

Rick has been wonderful to work with each and every time I have had to bring my MINI in for routine service. I recommend anyone that needs service to check out MINI of St. LOUIS I have had to bring my MINI in for routine service. I recommend anyone that needs service to check out MINI of St. LOUIS More

I brought my MINI in for some routine maintenance work. The guys in the Service department are always so friendly. They knew why I was there and even reminded me of future maintenance work I would need to The guys in the Service department are always so friendly. They knew why I was there and even reminded me of future maintenance work I would need to have done. I want to keep my MINI in tip top shape. I met the Service Manager Todd. He told me if I had any questions I could contact him. I have to say this is the best customer service I have received from any of the dealerships (not MINI) I have had to deal with in the past. More

Cleanest service station I have ever been in. I reccomend anyoone needing Mini Service to come here. You will get treated the way you ought to be. I was welcomed, asked about any isseus that need reccomend anyoone needing Mini Service to come here. You will get treated the way you ought to be. I was welcomed, asked about any isseus that needed addressed and sent on my way with a loaner car. When I returned, they told me that they would keep the loaner available in case I wanted to leave again while they continued to work on my vehicle. Awesome service!! Very informative...these guys answered all of my questions without hesitation. I had one piece that was making a rattling noise...I thought it would be a simple fix...they looked at it and said they were not happy with just doing the simple fix and ordered a new part for me. Way better than I ever expected. More

First of all, I too love my Mini Convertible! I had a great experience when I went to test drive it last October and it helped that it was very warm and I got to drive with the top down. I had looked at great experience when I went to test drive it last October and it helped that it was very warm and I got to drive with the top down. I had looked at the Mini and drove it, then I stated that I want to have my husband come back with me to look at it for his input. Even though I came back with my husband, I was treated as the buyer and not the "wife/female" that another dealership had. This was going to be my car and I was the one who got the attention regarding it! I have also had great experience the 2 times I was at the service dept. for a warranty check up and the other for a small issue that was fixed while I waited. There I was treated with respect and the courteous that I expected as a customer. I loved the way my Mini looks when they get done - like brand new - clean & shinning. Almost can't wait to take it back for that alone! I enjoy my service experience and my Mini. Glad the weather is getting warmer cause my top is going down!!! Thanks for your efforts to all the staff. I recommend Mini of St. Louis. PS: I wish they were closer to Alton, IL so I didn't have to drive 45 mins., but then I wouldn't have an excuse to have lunch with my husband. More

I went to Mini for the first time recently and could not have been more pleased. Not only was the work done well and quickly, the department checked my warranty and then informed me there was extra work tha have been more pleased. Not only was the work done well and quickly, the department checked my warranty and then informed me there was extra work that could be done before the warranty expired. They could have easily waited and charged me hundreds of dollars for the repairs and work instead. I am impressed with this high level of integrity. Thank you. Alberto Friedmann Head Coach US Martial Arts Team More

Got my mini for retirement and it has been the most fun ever!!! Never in my life has getting my car serviced been such a pleasure at STL Mini! A Satisfied Mini Customer, Jerry Walters ever!!! Never in my life has getting my car serviced been such a pleasure at STL Mini! A Satisfied Mini Customer, Jerry Walters More

Telephone is getting better For awhile could never get anything but voice mail and very little call back Car was in for 3 weeks to get fixed which seems excessive Been in three times for back hatch openi anything but voice mail and very little call back Car was in for 3 weeks to get fixed which seems excessive Been in three times for back hatch opening on its own Still doing it Steve seems to be really trying to turn things around More

Very good service center. They go out of their way to Very good service center. They go out of their way to help even when they are very busy. Nice waiting area with free Wifi and snacks. Very good service center. They go out of their way to help even when they are very busy. Nice waiting area with free Wifi and snacks. More

Every contact I have had with Mini of St. Louis has been great. The employees are knowledgeable, friendly, and efficient. All work has been excellent. great. The employees are knowledgeable, friendly, and efficient. All work has been excellent. More