781 Reviews of MINI of St Louis - Service Center
Telephone is getting better For awhile could never get anything but voice mail and very little call back Car was in for 3 weeks to get fixed which seems excessive Been in three times for back hatch openi anything but voice mail and very little call back Car was in for 3 weeks to get fixed which seems excessive Been in three times for back hatch opening on its own Still doing it Steve seems to be really trying to turn things around More
Very good service center. They go out of their way to Very good service center. They go out of their way to help even when they are very busy. Nice waiting area with free Wifi and snacks. Very good service center. They go out of their way to help even when they are very busy. Nice waiting area with free Wifi and snacks. More
Every contact I have had with Mini of St. Louis has been great. The employees are knowledgeable, friendly, and efficient. All work has been excellent. great. The employees are knowledgeable, friendly, and efficient. All work has been excellent. More
My Mini needed regular service. I was able to make an appointment in the day I wanted and dropped off the car the night before. Rick called the next morning to tell me i needed new breaks. They also fi appointment in the day I wanted and dropped off the car the night before. Rick called the next morning to tell me i needed new breaks. They also fixed something related to a recall I had just received a notice about two days before. They completed te work quickly and picking it up was a breeze. More
Yes, the staff is great, always friendly and helpful. The prices are in line with the rates at most dealerships. I do like the complementary cleaning. The prices are in line with the rates at most dealerships. I do like the complementary cleaning. More
I have had great service from these guys. My car is there right now for a recall on the auxiliary cooling system and as usual the experience has been a good one. right now for a recall on the auxiliary cooling system and as usual the experience has been a good one. More
Recently, I stopped by the Service Dept. without an appointment to have my tires checked following a low tire light. I was greeted in a professional manner and was attended to immediately. Rick took th appointment to have my tires checked following a low tire light. I was greeted in a professional manner and was attended to immediately. Rick took the time to check the tires and light situation and then told me exactly what had happened and how to reset the light. I appreciate their interest in helping me maintain my car and making me feel that my concerns are important to them. More
Taken my MINI there for years and have always had good service and the people are friendly and get the job done right. I look forward to my trips to the service department, it is like seeing old friends. service and the people are friendly and get the job done right. I look forward to my trips to the service department, it is like seeing old friends. More
I drive 256 mi to have my Mini Coupe serviced by Mini of St Louis. Their exceptional level of work, ability to problem solve in a very efficient manner, and positive attitude keep me coming back! Might I ad St Louis. Their exceptional level of work, ability to problem solve in a very efficient manner, and positive attitude keep me coming back! Might I add, Steve goes above and beyond to make sure everyone's experience is "the best" and definitely goes the extra mile to make sure one is content with their Mini at the end of their service. Steve personalizes ones experience and makes them feel like right at home with his honesty and diligence. Steve builds a great relationship with all customers/clients which allows one feel comfortable in their shoes and know they will be taken car of when Steve is on the job. More
Things at MINI of St Louis are looking better then ever. They have a great new service manager, Steve. I met him when getting my MINI serviced. He saw to it that my visit was excellent. This was the best vi They have a great new service manager, Steve. I met him when getting my MINI serviced. He saw to it that my visit was excellent. This was the best visit I ever had here. Hopefully with his guidance they will continue to get better and better and be the best! Thanks Steve and MINI of St Louis for a great Job! More