784 Reviews of MINI of St Louis - Service Center
IN A BIND I was passing through the area and had a nail in my tire. I called the service department and talked to the service manager Todd to see if I could get I was passing through the area and had a nail in my tire. I called the service department and talked to the service manager Todd to see if I could get in to get fixed. He told me to bring my MINI on in and see what they could do for me. I was in and out in no problem. They found the nail and was able to patch the tire. The cashier even helped me with what was around the area on something to eat before getting back on my way. Everyone was very friendly and helpful. Thank you for making my visit as painless and easy as possible. More
Excellent As always, this dealership ranks at the top in all departments. I would recommend it to all of my friends, as I have, and they are all impressed. As always, this dealership ranks at the top in all departments. I would recommend it to all of my friends, as I have, and they are all impressed. More
Sevice Experience This was my first time having my new MINI serviced. All of the people I dealt with were friendly and helpful. Dave and Rick took their time to listen This was my first time having my new MINI serviced. All of the people I dealt with were friendly and helpful. Dave and Rick took their time to listen to my questions and make sure all necessary maintenance was done. I met the Service Manager, Todd. He told me that if I thought of any other questions or concerns, to contact him. I haven't had this kind of service with any of my past vehicles. MINI owner for life. More
Great service experience Execellent service. Went in for warranty repair and was greeted immediately. When I picked my car up it was in working condition again and spotless. Execellent service. Went in for warranty repair and was greeted immediately. When I picked my car up it was in working condition again and spotless. More
excellent experience I have had my mini for 6 years and the staff at mini of st Louis have always been friendly and professional! I will continue to frequent their facili I have had my mini for 6 years and the staff at mini of st Louis have always been friendly and professional! I will continue to frequent their facility, More
So much better than when I started with MINI Service I bought my mini cooper in 2009 and at first the service center was not very helpful and no one greeted me when i came into the service center and it I bought my mini cooper in 2009 and at first the service center was not very helpful and no one greeted me when i came into the service center and it was a mediocre to lousy experience. NOW in the last couple of years it is such a different experience. I am welcomed and someone meets me when I get out of my car. They are kind, helpful and smile which is so much better than when I started with MINI service. My car is always washed and serviced very well by DEREK whom I have never met but am so appreciative of his care of my car. He does a very good job every time I get into my vehicle I notice a difference in it being clean! The sales guy, Mark, that I originally purchased my car with is usually there and says hello to me just about every time I visit and talks to me for a few minutes to see how I am doing. The service is now outstanding compared to what it was before. I am very happy with the service now. It has been great. More
Excellent service We brought my Mini back in for an oil change and the tweak of a door handle. Steve, Rick and Dave gave us outstanding service and took care of ou We brought my Mini back in for an oil change and the tweak of a door handle. Steve, Rick and Dave gave us outstanding service and took care of our needs. I would recommend this Mini dealer over the competition, for sure. More
Service Overall the service is amazing. I was taken care of immediately and my concerns were met. I waited for my car and kept up to date on the progress in Overall the service is amazing. I was taken care of immediately and my concerns were met. I waited for my car and kept up to date on the progress in a timely matter. More
Best dealership ever This is a very professional and personable service center. It is clean, pleasant and efficient. My vehicle was serviced promptly, and sufficient tim This is a very professional and personable service center. It is clean, pleasant and efficient. My vehicle was serviced promptly, and sufficient time and attention was devoted to diagnosing the problem and correcting it. I was treated with courtesy and respect, and transportation to work was provided. The car was returned to me within hours, good as new. I love my Mini, and I live being treated like I own a luxury vehicle. More
Service Overall experience was very good and I would have them work on our MINI next time. They treated us very professionally and made us feel very welcomed. Overall experience was very good and I would have them work on our MINI next time. They treated us very professionally and made us feel very welcomed. More