MINI of St Louis - Service Center

Excellent customer service in all departments! Did not have an appointment but was having problems with my battery. They got me in and I was surprised that my 3 year old CPO batter was covered und Did not have an appointment but was having problems with my battery. They got me in and I was surprised that my 3 year old CPO batter was covered under warranty. All staff members were helpful and nice. Very pleased with the first time taking my car in. While I'm on here hear I wanted to compliment both the sales and finance staff that helped me with my purchase several months ago. Great job in all departments More

timing chain troubles Todd Feuerhaken was very helpful in analyzing the problem and setting up the repair. It is a 250 mile trip for me to visit the dealership and he took Todd Feuerhaken was very helpful in analyzing the problem and setting up the repair. It is a 250 mile trip for me to visit the dealership and he took this into account when making decisions, which was greatly appreciated. The timing chain was replaced and after driving the vehicle for a week it seems to be performing well with no oil leakage. Your team did a great job. Thanks Gary Carr More

Service, no really service....... Todd in the service department went above andy beyond to take care of an issue I had purchasing my vehicle. I purchased a used Honda Pilot, The previ Todd in the service department went above andy beyond to take care of an issue I had purchasing my vehicle. I purchased a used Honda Pilot, The previous owner only turned in one key, which left me leaving with only one key. The dealer agreed to replace the key, however I needed to go a Honda dealer locally to make it happen. I tired on two occasions to get a key at the Honda dealer on Lindbergh, however with their wait time it did not work out. I should have mentioned that I live out of state, and only frequent St. Louis on the weekends. Todd made arrangements in the Bloominton, IL area to get my key replaced, all set up, no hassels or need to return back to the dealer. It may seem like a small issue, but with my travel schedule, my husband away in the Air Force, it was nice for a change to have someone looking out for me..............thanks to Todd, Dave, and Rick in the service department. I may also add I have a mini cooper and a countryman. More

I brag on you guys! This is the best dealership for all areas I have ever had the pleasure to work with. Though I love the car I would come back here to Mini of St. Loui This is the best dealership for all areas I have ever had the pleasure to work with. Though I love the car I would come back here to Mini of St. Louis anyway because of the people from the guy who washes and delivers my car (Derek is huge public relations asset for Mini of St. Louis) to the service guys and the sales people. All top notch, friendly and honest. Thanks Guys More

Best Service Experience of My Life!!! Enough said... Since I have become a proud MINI owner, I have received nothing but first class service from Rick and Todd in the service department. Enough said... Since I have become a proud MINI owner, I have received nothing but first class service from Rick and Todd in the service department. These men work tirelessly to deliver the highest level of customer service each and every time I am in for service or have questions over the phone... More

Great experience as usual Keep up the good work! Super easy to work with. Great facility so I could be productive. Timely service schedule and availability. Plenty of shiny obj Keep up the good work! Super easy to work with. Great facility so I could be productive. Timely service schedule and availability. Plenty of shiny objects to keep my attention. More

Regular maintenance I've had my MINI for a little over a year and a half now and brought it in for a new set of tires and routine maintenance. Everything is working wonde I've had my MINI for a little over a year and a half now and brought it in for a new set of tires and routine maintenance. Everything is working wonderfully and the car still drives like new. All the employees are super friendly and helpful as always. More

Excellent service experience The team at Mini of St. Louis' service department continue to provide excellent service for our family. If you have the choice, working with Marvin an The team at Mini of St. Louis' service department continue to provide excellent service for our family. If you have the choice, working with Marvin and Rick has never let me down. Always friendly and accomodating, they are real pros. Mini of St. Louis is generous with loaner vehicles and has been able to fit me in on short notice when its required. More

Fast, Friendly Service Rick, Dave, Carrie and Todd are the best people to work with when it comes to getting my car taken care of. They are by far the most genuine group of Rick, Dave, Carrie and Todd are the best people to work with when it comes to getting my car taken care of. They are by far the most genuine group of people I've ever met in the car industry. Thank you!! More

Rick,Dave, and Carrie are always wonderful! Rick, Dave and Carrie are always wonderful ! They really know MINIs. I would never take my MINI anywhere else. The waiting area is great to wait in, Rick, Dave and Carrie are always wonderful ! They really know MINIs. I would never take my MINI anywhere else. The waiting area is great to wait in, or do some shopping in the MINI shop! Keep up the awesome work!! More