784 Reviews of MINI of St Louis - Service Center
Awesome service with a smile . Super clean showroom & lounge Drove in with no appointment to get wiper blades .replaced. Service Technician Rick took care of it with a smile. I Sat down had A cappuccino in th Drove in with no appointment to get wiper blades .replaced. Service Technician Rick took care of it with a smile. I Sat down had A cappuccino in the. Lounge. Looked at a few new cars in the super nice and clean show room. Car was ready to go in no time at all. 20 minutes tops Mini is a fun car and the service dept is great. Always a fun experience. More
Recent service I love these guys. I am always greeted promptly & by name. Any questions about my MINI are answered quickly & honestly. The special little extras are I love these guys. I am always greeted promptly & by name. Any questions about my MINI are answered quickly & honestly. The special little extras are a nice touch. My baby always comes back freshly washed & looking new again More
#1 Best Mini Service Since my Cooper purchase, Mini of STL has been my choice for service. My "care" service has been more than satisfactory. Service has been friendly, ef Since my Cooper purchase, Mini of STL has been my choice for service. My "care" service has been more than satisfactory. Service has been friendly, efficient, and preformed the first time right. On my visits I feel like "family", here the team knows my name, from entrance to exit. Thank you also to the team that wash and prepare my car upon leaving. More
"The Service Department" Again brought my 2007 Mini in for service, and again was very satisfied with my experience with the service department. It just is amazing how they fi Again brought my 2007 Mini in for service, and again was very satisfied with my experience with the service department. It just is amazing how they find time to explain everything (so I can understand) Thanks again "The Service Department" More
Should have listened to my wife!! My "Check Engine" light came on a few weeks ago when experiencing sluggishness and low idling with my 2008 Mini Cooper hardtop. My wife told me to dro My "Check Engine" light came on a few weeks ago when experiencing sluggishness and low idling with my 2008 Mini Cooper hardtop. My wife told me to drop it off at our local MINI dealership and let them service it, but I thought that my local nationwide repair shop could rectify the problem. I took it in and their onboard computer reader told them that I needed new spark plugs. "We'll need to get a new wrench attachment since this is a MINI and it takes a different size!" Okay! I get that! They replaced the plugs and the car seemed to be back to normal....for a while! Three weeks later and voila! The same problem returned, i.e. the engine would miss when accelerating or die when at a stop! I called the service department and told them my story! "Sure! Just bring it in and we'll take care of the matter!" I did, and it turns out that the plugs needed to be tightened and that was all. I also asked them if they could check on a rattle that was coming from the rear. Again...a local BMW/MINI repair shop had said that it was just "part of the MINI rattles" that come with a car this old. Not so! MINI of STL found that the rear sway bar bushings needed to be replaced and I needed a new engine belt! Today I am zipping all around town in a peppy and quiet R56...all thanks to Rick and his team! Yea!!! Everyone at MINI of STL is a pleasure to work with...all the way down from Rick in Service, Derek, who met me in the service bay and later took me to friendly gal that took my payment! Heck! Neil, the store manager, has called me at home to make sure that the service that I received was top notch! And it was! So...next time I have a problem with my car, or YOU have a problem with your car... don't wait for the "I told you so!" look! Just head over to MINI of St. Louis! :-) More
Service with a Positive Aditude I traveled to St. Louis from Springfield for the holidays to be with my family, when I got in town I started to notice that I had vibration in my 2009 I traveled to St. Louis from Springfield for the holidays to be with my family, when I got in town I started to notice that I had vibration in my 2009 Mini. So I called Mini of St. Louis and I talked to a Service Adviser Dave explained my problem and he told me they were very busy, but if she could bring the car in we would try to work her in. He did so everything worked out well. They corrected the problem, and I was able to enjoy my holiday.....Thanks Mini of St. Louis. More
Best service department Every time I bring my MINI in for service I have the best experience! They are very helpful and friendly. I was in and out in no time. I also love tha Every time I bring my MINI in for service I have the best experience! They are very helpful and friendly. I was in and out in no time. I also love that my car is washed and vacuumed as part of the service. More
Great service Someone is always there to greet you and get your service going.They always make me feel welcome. The dealership has a very relaxing atmosphere?? Someone is always there to greet you and get your service going.They always make me feel welcome. The dealership has a very relaxing atmosphere?? More
QUALIT SALES AND SERVICE ☺ I purchased my new Mini Hardtop in June of 2013, my purchase experience with Karen Fortune was an absolute pleasure. I have only needed to take my Min I purchased my new Mini Hardtop in June of 2013, my purchase experience with Karen Fortune was an absolute pleasure. I have only needed to take my Mini to the service department 4 times since June 2013, the first 3 time were for the 10,000 mile oil change service and the 4th time was this week because the Brake Warning Light came on, a complete brake job was necessary. With each of my 4 service department visits I was treated with Extreme Professional Courtesy by Todd Feuerhaken. Plus the 3 year bumper to bumper maintenance warranty is GREAT, Thank You Mini of St Louis for providing a pleasant experience every time I enter your building! More
Service I had my car in for service last week and the everything went very smooth and guys at the desk for the best! I will definitely come back I had my car in for service last week and the everything went very smooth and guys at the desk for the best! I will definitely come back More