MINI of St Louis - Service Center

best service I have ever had and it impressed my husband They were précised about the drop off and pick up time, and they kept me up to date about the what was being done to my car. The service was OUTSTAND They were précised about the drop off and pick up time, and they kept me up to date about the what was being done to my car. The service was OUTSTANDING to the point that it even impressed my husband who never ever comments about service. Because the service to my car was not done on time (trouble with radio) they gave me a loaner to drive, and even brought my car to my work and exchanged their service car. They are honest, frank and very informative about any questions that you ask. Because of their dependable service and honesty I will always buy from them and always a mini cooper. More

Best Service Stopped in today to get the scheduled oil change etc., required for my 2014 hardtop, as usual I was greeted by Todd, who quickly took care of the pape Stopped in today to get the scheduled oil change etc., required for my 2014 hardtop, as usual I was greeted by Todd, who quickly took care of the paperwork as usual. As I have said before on past experience's with mini service department all of the people in that department are great to work with. More

thorough and professional Rick, Dave, Carrie, Mary, and everyone else there go above and beyond to make sure my car is working great. I have two older minis, and by now, they a Rick, Dave, Carrie, Mary, and everyone else there go above and beyond to make sure my car is working great. I have two older minis, and by now, they all know me by name! This is a great team and I have never had a bad experience. More

Great Customer Service Mini of St. Louis provides great customer service! I appreciate the expertise provided and the friendliness of the staff. It's consistent each time I Mini of St. Louis provides great customer service! I appreciate the expertise provided and the friendliness of the staff. It's consistent each time I visit! Highly recommended! More

50000 mile service no problems, good communication this is third cooper I have owned over past 12 years always helpful and take time to explain--if they do not hav no problems, good communication this is third cooper I have owned over past 12 years always helpful and take time to explain--if they do not have answer--they take the time to obtain proper answer More

Truly amazing service I took my MINI in expecting the worst. I thought it would need some significant work, and my warranty had expired. It did need some serious work, but I took my MINI in expecting the worst. I thought it would need some significant work, and my warranty had expired. It did need some serious work, but Todd told me they would like to cover it all. What kind of company does that? I was blown away. Why would I ever go anywhere else? Thanks, MINI of Saint Louis! More

Tire Problem Had an issue with a tire. The dealer went way out of their way to get me going in very short order. Absolutely fantastic experience. Had an issue with a tire. The dealer went way out of their way to get me going in very short order. Absolutely fantastic experience. More

great ! I have bought a lot of autos in my time ( 57 years old ) and have never been to a dealership twice. Mini of St. Louis is so much better than any other I have bought a lot of autos in my time ( 57 years old ) and have never been to a dealership twice. Mini of St. Louis is so much better than any other dealer . The integrity and honesty of the entire service department is unrivaled. My next car will be another Mini. On a scale of 1 - 10 Mini of St. Louis gets 11 ! More

Unbelievable customer service!!! If only every car dealer was like Mini of St.Louis this would truly be a wonderful world. So I broke down at the Mini dealer with my Cooper...not bein If only every car dealer was like Mini of St.Louis this would truly be a wonderful world. So I broke down at the Mini dealer with my Cooper...not being from the area and having my family with me it was kind of a nerve racking moment....Until I met Neil...He was able to talk to his Service Manager (on his day off by the way) and get me into the shop, So now I'm an hour away from home with no ride...and this is where Mini will out shine EVERY CAR DEALER EVER. So Rick gets me wrote up and asked if I had someone picking us up...I told him that we lived a ways away and didn't know anyone around, Rick disappears for a few minutes and returns with a set of keys to a Mini in the lot...Rick: Here, take one of our loaners and we will call you in a couple days. So here i was freaking out on how in the heck I was getting home and just like that ALL my fears were gone. I will always be a Mini fan!! More

Execellent As always, friendly, fast, professional service! Had to have my car towed last week. Even though they were booked, Dave got me a loaner car, squeezed As always, friendly, fast, professional service! Had to have my car towed last week. Even though they were booked, Dave got me a loaner car, squeezed my car into the queue and called with updates. In/out/done! THX More