MINI of St Louis - Service Center

Ourstanding service Department I was having some issues with my 11 your old mini convertible. I let the service department know my concerns and they came back with an estimate of th I was having some issues with my 11 your old mini convertible. I let the service department know my concerns and they came back with an estimate of the repairs. They kept me informed of the status of the repairs and the estimate did not exceed the actual payments. No surprises. It is never fun to have service down to your vehicle, but to have the department exceed my expectations made the process much easier to deal with. Thank you More

Outstanding customer service As a newcomer to St. Louis, I've turned to this dealership twice since late summer — once for a broken side lamp, once after my original factory-insta As a newcomer to St. Louis, I've turned to this dealership twice since late summer — once for a broken side lamp, once after my original factory-installed battery died. Having had multiple terrible experiences — both in service and billing — with another dealership in another city, I was apprehensive about starting anew here. I was wrong. These folks have treated me with courtesy, respect and kindness; (After receiving a jumpstart for my dead battery, I called them to ask about scheduling installation of a new one. "Bring it right over now," they said. "Don't even shut it off, just come. We'll take care of you.") They've also been more than fair on pricing/billing — even searching out two coupons that dropped the cost of my repair by $70. The dealership is clean and attractive, too, with a comfortable waiting area that's conducive to remote work while you're waiting. I'm very glad to have found this dealership. More

Knowledgeable and Trustworthy Dan is great - I trust him very much with my car and through our conversations can tell he is extremely knowledgable. There is no one else I go to. Dan is great - I trust him very much with my car and through our conversations can tell he is extremely knowledgable. There is no one else I go to. More

Super Service Service is never a bad experience. I dealt with Dave and Dan my last couple times there , they are awesome guys. Their knowledge and Customer Service Service is never a bad experience. I dealt with Dave and Dan my last couple times there , they are awesome guys. Their knowledge and Customer Service is Outstanding. More

I love this place All the staff at Mini of St. Louis are the best. Who knew getting your car serviced could be so much fun! Every visit is always hassle free, No mat All the staff at Mini of St. Louis are the best. Who knew getting your car serviced could be so much fun! Every visit is always hassle free, No matter what comes up, the service guys take care of everything.. More

going the extra mile I hit a bad pothole in town and thought I would need a new tire. Called my sales person on his mobile to ask about what to do. He set up a first thi I hit a bad pothole in town and thought I would need a new tire. Called my sales person on his mobile to ask about what to do. He set up a first thing in the morning appointment for me with service and got a loaner set up. They looked over my car and advised me that my suspension was damaged so bad that I should contact my insurance. Insurance said to use refurbished parts which means parts off of a totaled out car. My MIN is only two years old and 10,000 miles. Bill Harada and Todd argued with the insurance company until I got new parts for my car including new wheels. My car drives just like new More

Great Service!! I recently purchased a used vehicle from Mini. The sales dept. and F&I made my purchase a very smooth process. Unfortunately, when you purchase used, I recently purchased a used vehicle from Mini. The sales dept. and F&I made my purchase a very smooth process. Unfortunately, when you purchase used, sometimes things go wrong so I had taken it to Mini service for some help. Dan and Todd took GREAT care of me and my "new to me" car! They made what could have been a stressful experience, a pleasant one! Thanks guys keep up the good work! More

Friendly, Professional Service I always look forward to visiting the MINI service center because first, I'm welcomed with a warm greeting, and then checked in immediately. Dave expl I always look forward to visiting the MINI service center because first, I'm welcomed with a warm greeting, and then checked in immediately. Dave explains the service that will be performed, answers all of my questions, and is very accurate at estimating the time it will take to finish. The service is always done promptly, and my car is returned to me sparkling clean. More

Absolutely amazing service! Dan was extremely helpful. My family and I came in from out of town and our car was having major issues. As soon as I walked in Dan was right there. H Dan was extremely helpful. My family and I came in from out of town and our car was having major issues. As soon as I walked in Dan was right there. He listened to my concerns, walked me through the process of figuring out what was wrong with my car, and I felt I was being taken care of. I've been to other dealerships and felt physically ill after walking out. Mini of St. Louis totally came through and they went way above and beyond all of my expectations. As far as being a new Mini owner, and my experience with this service center, I will always look to Mini as my first choice in a vehicle. Thank you very much! More

Top-notch crew This Mini crew is top-notch. They have taken great care of me and my Mini for several years now, and every visit has been a positive experience. They This Mini crew is top-notch. They have taken great care of me and my Mini for several years now, and every visit has been a positive experience. They are patient with my questions and carefully explain exactly what my car needs on a particular visit and why, as well as what repairs I can wait on and why. They are fair in their dealings with me and have proven themselves time and again worthy of my trust. Very happy that this is my dealer/service provider! More