784 Reviews of MINI of St Louis - Service Center
Great service I have worked with Dan for many years he always answers all my questions and takes great care of me. Such a very nice man. I have worked with Dan for many years he always answers all my questions and takes great care of me. Such a very nice man. More
This dealer has an excellent service dept! I always talk to Dan Wirick about all of my service needs! He's a great guy, I also feel that he is honest and trustworthy! I always talk to Dan Wirick about all of my service needs! He's a great guy, I also feel that he is honest and trustworthy! More
Top Notch Service I really appreciate the outstanding service I continue to receive from Dan Wirick. He always goes above and beyond. I’ve been to many other dealership I really appreciate the outstanding service I continue to receive from Dan Wirick. He always goes above and beyond. I’ve been to many other dealerships and nothing compares to the level of service he provides. Thanks for all you do Dan! More
bad and dishonest service Their parts department sold me the wrong part, then service department installed the wrong part. They refused to correct the problem. I called them ti Their parts department sold me the wrong part, then service department installed the wrong part. They refused to correct the problem. I called them time and time again and they never returned my calls. Their answer is I have to buy the right part and have them install again. I had the BCM hanging down inside the car that had to be replaced and then programed. Their tech reinstalled the BCM inside the car and then removed the ECM under the hood, and programed it. On top of doing the wrong part it took them 3 days to do it. (they said it would take 20 min) More
Service! I had a small accident with my Minicooper and needed repairs so I could make it to work. I dropped off my car and within fifteen minutes, they got me I had a small accident with my Minicooper and needed repairs so I could make it to work. I dropped off my car and within fifteen minutes, they got me into a loaner until my own vehicle could be fixed and I wasn't even late for work. Customer care is speedy and painless and everyone is very pleasant and professional. More
Fantastic service I've had 4 MINIs over the years and everyone at MINI of St. Louis has been really friendly and helpful. They have always done top notch work for any m I've had 4 MINIs over the years and everyone at MINI of St. Louis has been really friendly and helpful. They have always done top notch work for any maintenance I've needed. Would definitely recommend them! More
Service on my Mini I think the work was fair priced, they were quick, the loaner car was fantastic and I would definitely buy a car from this dealer. Dan the service adv I think the work was fair priced, they were quick, the loaner car was fantastic and I would definitely buy a car from this dealer. Dan the service advisor was very efficient and definitely knows his business. Thanks Mini More
Best service experience at a MINI dealership to date!!! I am over the moon on h0ow the service adviser Dave Joseph treated my Mini situation. My buddy drove my car for me cross country to TX from VA and got I am over the moon on h0ow the service adviser Dave Joseph treated my Mini situation. My buddy drove my car for me cross country to TX from VA and got stuck about 2 hours away from ST Louis and the car was over heating. We got the car towed to the dealership and had to get the car checked. We already had an idea that the thermostat was going out. Our luck was that the part was no longer used but rather there was a new updated version. Well they did us a solid. The price was high but what isn't when it comes to these cars. They got the car fixed that same afternoon and helped me out in the end. They didn't over charge me but tried to make it as painless as possible. They could have waited till Monday or even Tuesday to attend the car but didn't and finished that Friday. I am glad that God blessed us with such a great team that really cares about their customers. Thanks again!! More
One happy girl I love this dealership. Their service dept is very nice. They always get me in quickly and Tell me what I need now, and in the future. I recently wo I love this dealership. Their service dept is very nice. They always get me in quickly and Tell me what I need now, and in the future. I recently worked with Dan Wirick, he was professional And helped me program my phone & garage door opener. I was in and out in 15 minutes. Great Service. We will be back. More
SERVICE DEPARTMENT Just wanted to say what GREAT service I had a MINI Of St. Louis. From the time I pulled my car into the drive. To the service when I picked up my car. Just wanted to say what GREAT service I had a MINI Of St. Louis. From the time I pulled my car into the drive. To the service when I picked up my car. Dave was my service adviser and he gave me great attention. The cashier Carrie was very helpful with explaining what they had done to my car. I loved my experience. More