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784 Reviews of MINI of St Louis - Service Center
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October 08, 2019
Arman was very professional Arman estimated the right wait time for me. After the initial diagnosis, he took me back to the service area to meet the mechanic and point out the is Arman estimated the right wait time for me. After the initial diagnosis, he took me back to the service area to meet the mechanic and point out the issues with my MINI. Having some knowledge of cars, I appreciated this because I was able to see first-hand what was wrong with my MINI. This helped my make the best decision on the service that would save money in the long run. Arman gave me a loaner car and accurately told me when to expect my car back. Two thumbs up for Arman. More
by John
Employees Worked With
Arman Dzafic
October 01, 2019
Don’t be oversold. I bought a “certified pre-owned” mini and then and extra warranty on top. My pre-owned warranty expired in december, but I was assured by Mary that my extra warranty would cover “anything and then and extra warranty on top. My pre-owned warranty expired in december, but I was assured by Mary that my extra warranty would cover “anything that could possibly go wrong.” False. It’s been nothing but problems and nothing but a hassle trying to get things covered. I just took my car in for a seatbelt issue and after literally telling them the issue, they wanted to charge me $75 to “diagnose it“ and then didn’t even find an issue. They ultimately chalked it up to the car being “sensitive.” They then told me I needed a new battery (I bought this car less than two years ago from them) and that would run me $450. I can’t believe they actually certified anything on this car. I overpaid because this is the only mini dealership close and they can charge whatever they want and sell cars in any condition because people will pay for whatever the dealer asks because they love the brand. Consider the only dealer aspect carefully before you buy here. More
by NotaMINIshortcoming
Employees Worked With
Mary McDonnell
July 29, 2019
Service with a smile This is a great dealership, I’m always greeted with a smile & positive attitude. My last service guy was Dan Wirick And he was professional and thoro This is a great dealership, I’m always greeted with a smile & positive attitude. My last service guy was Dan Wirick And he was professional and thorough. My car was done 1 hr before the estimated time & it really made my day! Keep up the good work. More
by Wheels69
Employees Worked With
Other Employees :
Dalen in the drive through , Todd Feuerhaken, Dan Wirick
July 29, 2019
Wonderful Service I would like to take a minute to reflect on the Mini service center. Dan is the best in the business and always provides superior service. I would like to take a minute to reflect on the Mini service center. Dan is the best in the business and always provides superior service. More
by Johnl
Employees Worked With
Dan Wirick
June 28, 2019
Great friendly service This a very good dealership. I trust Dan Wirick with my cars because he is so knowledgeable. He has helped me over the years with several. In all my e This a very good dealership. I trust Dan Wirick with my cars because he is so knowledgeable. He has helped me over the years with several. In all my experience was great and would recommend. More
by Thumper
Employees Worked With
Dan Wirick
June 24, 2019
Great service! Good waiting area Took my older Outback in for service and Bill took care of me. He made sure my car was taken care of and I was comfortable while I waited. I took mt c Took my older Outback in for service and Bill took care of me. He made sure my car was taken care of and I was comfortable while I waited. I took mt car in for a tire rotation and oil change. When I got it back it was detailed on the inside and smelled brand new! It's a 14 year old car so that is no mean feat. I'll always bring my vehicles to MINI of Saint Louis. More
by StarvingGrad
Employees Worked With
June 20, 2019
First Service We bought our MINI from Mark and it has been great. Just like was promised. Our service advisor was very good, explained everything and got me on my w We bought our MINI from Mark and it has been great. Just like was promised. Our service advisor was very good, explained everything and got me on my way in the time he stated. Great job by everyone. More
by GeneO
Employees Worked With
Mark Conn, Dan Wirick
May 24, 2019
Mini Service Dept I cant express how great the entire service staff are. They are always helpful and willing to answer all questions. Dan is the best. Thanks agai I cant express how great the entire service staff are. They are always helpful and willing to answer all questions. Dan is the best. Thanks again More
by carguy1
Employees Worked With
Dan Wirick
April 28, 2019
Great Service This is a great dealership and the staff is very friendly and professional. Thank you to Dan and Dave both for the the exceptional service. This is a great dealership and the staff is very friendly and professional. Thank you to Dan and Dave both for the the exceptional service. More
by DShields
Employees Worked With
Dave Joseph, Dan Wirick
April 27, 2019
Quick & Easy Service Once again this dealership is very customer friendly. The Service Dept took care of my rear brakes on our 2014 model while I waited- Dan & Dave in Ser Once again this dealership is very customer friendly. The Service Dept took care of my rear brakes on our 2014 model while I waited- Dan & Dave in Service we’re SO easy to work with & I spoke to a salesperson named Kate, about a future Certified car. ( we cant afford new). She was so understanding with No pressure, we will be back. More
by Wheels69
Employees Worked With
Dave Joseph, Kate Bryan, Dan Wirick
