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MINI of St Louis - Service Center

Maplewood, MO

4.9
785 Reviews

785 Reviews of MINI of St Louis - Service Center

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July 20, 2020

Great service every time. Thank you for your efforts to make service time rewarding and pleasant. I was informed every step of the way. Great job More

by chance
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

MINI of St Louis responded

Thank you very much for the 5-star review!

July 15, 2020

Thorough explanation given when discussing services and costs. Walk through on all changes on newer model Mini that was my rental. Patient. Generous with his time. More

by SStrohm
Recommend Dealer
Yes
Employees Worked With
Arman Dzafic
Aug 14, 2020 -

MINI of St Louis responded

Thank you very much for the 5-star review!

July 15, 2020

I love the people and the organization at this dealership and it will make me sad to leave it. But the maintenance cost of this car is outrageous with only 45000 miles. More

by Pat Perotti
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arman Dzafic
Aug 14, 2020 -

MINI of St Louis responded

Thank you very much for the 5-star review!

July 15, 2020

Arman was friendly, courteous, knowledgeable and professional starting from when we were greeted by the gentleman who took my car into the service area followed up by Arman at the service desk and C More

by MINI Motoring Grandma
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greeter, sorry his name escapes me, Arman Dzafic
Aug 14, 2020 -

MINI of St Louis responded

Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!

July 11, 2020

I am very pleased with the service I received from Arman Dzafic. I felt like a valued customer. Trust is so important and I had had a bad experience the last time my car needed repairs. Personally I needed More

by Sheprotection
Recommend Dealer
Yes
Employees Worked With
Frank was my Technician. His service was exceptional. He explained everything he did to my car. I would trust him with my car again. Thanks so much for all of the entire team's professionalism and Courtesy. , Arman Dzafic
Aug 14, 2020 -

MINI of St Louis responded

Thank you for the 5-star review! We appreciate that, as we are all trying to keep our customers and ourselves super safe:)

July 10, 2020

Great job fitting me in and getting service completed quickly. Responsive and helpful staff. Was also happy to see safety protocols in place at this time. More

by Carol
Recommend Dealer
Yes
Employees Worked With
Arman Dzafic
Aug 14, 2020 -

MINI of St Louis responded

Thank you for the 5-star review! We appreciate that, as we are all trying to keep our customers and ourselves super safe:)

July 08, 2020

Great dealership made possible by people like Arman I have only been a Mini owner and customer at St Louis Mini for a little over a year now, but each visit is Like I have been a customer for years. Ar More

by mini c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arman Dzafic
Aug 14, 2020 -

MINI of St Louis responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

July 08, 2020

My recent experience at Mini of St. Louis’ service department was amazing. Arman was so professional and thorough answering every one of my questions...and I had a LOT since this is my first Mini. The More

by Cgough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arman Dzafic
Aug 14, 2020 -

MINI of St Louis responded

Thank you for the awesome review and recommendation! We hope you have fun, fun, fun in your New MINI!

July 07, 2020

I’ve been a customer of Mini of STL for six years. When the two long time service writers retired, I was nervous. Yes Todd the manager knew me and Carrie was moving up, but who knew about the two new guys More

by sween1990
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd, Arman Dzafic, Kyle Moyers
Aug 14, 2020 -

MINI of St Louis responded

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

July 03, 2020

The Mini Cooper ‘Experience’ is above the rest! Not only is it a really fun car to drive, but the customer service is exceptional. Arman is the best! He is professional and kind. More

by stephsherwood
Recommend Dealer
Yes
Employees Worked With
Arman Dzafic
Aug 14, 2020 -

MINI of St Louis responded

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

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