786 Reviews of MINI of St Louis - Service Center
At first I was a little concerned about buying a car this far from our house. My concerns were gone as soon as we went inside the door. Mark Conn greeted us and we exchanged the usual greetings. We walked ar far from our house. My concerns were gone as soon as we went inside the door. Mark Conn greeted us and we exchanged the usual greetings. We walked around the dealership until we went back to his desk and began to ask the usual questions. We ended up picking out our car and the rest was smooth sailing. I have bought many new cars and this purchase went the smoothest of all . We have been back 3 times since for service, and look forward for the next time. Thanks to all that helped us, see you next time. More
Again great people great service innovative tech update to start your service procedure. Updates during the service. Went over findings and showed me issues but didn’t pressure me to fix it immediately to start your service procedure. Updates during the service. Went over findings and showed me issues but didn’t pressure me to fix it immediately More
Arman and the entire team at Mini of STL always go above and beyond to provide world class service to everyone including the normal working man. Everyone is polite, the dealership inside and out is of a lev and beyond to provide world class service to everyone including the normal working man. Everyone is polite, the dealership inside and out is of a level of presentation that other dealers should take note of. Love Mini of STL. More
Best service experience anywhere. Loaner when needed, prompt professional repair and Arman is exceptional. You just don't find this level of service at most dealers and at very few independent shops. W prompt professional repair and Arman is exceptional. You just don't find this level of service at most dealers and at very few independent shops. Won't take our Mini's anywhere else. More
I only went in for an oil change...first one, but there were also a couple of minor recall fixes to be done, which added no additional time to my wait at the dealership. The waiting area was very comfortab were also a couple of minor recall fixes to be done, which added no additional time to my wait at the dealership. The waiting area was very comfortable and stylish! The service manager showed me how to pair my phone with the car and I drove off much the wiser. More
I have been a faithful Customer at Mini of St Louis since the first year of the Mini Cooper in 2002. Because of the focus on " Positive Customer Experience" I have Purchased 3 Coopers and considering a four the first year of the Mini Cooper in 2002. Because of the focus on " Positive Customer Experience" I have Purchased 3 Coopers and considering a fourth. The entire Service Team including Mary Silver have always treated me Professionally, addressed my concerns and upon my departure, gave me the feeling that I was important! Over the years I feel as though I have added members to my family. I look forward to my visits knowing it will always end on a Positive Note. Thank You my Mini Family! Jerry D. Braden More
Above and beyond my expectations! Took care of all of my needs and thoroughly explained in detail any needs or repairs. Provided complimentary car while repairs were being co Played ensuring no interruptio needs and thoroughly explained in detail any needs or repairs. Provided complimentary car while repairs were being co Played ensuring no interruption to my day. It was a true pleasure all the way around. More
Arman worked with me by knocking off $50 the alignment which was helpful as this was an unanticipated repair. I had come in to replace a lamp and the technician said I had a bad ball joint and shouldn’t d which was helpful as this was an unanticipated repair. I had come in to replace a lamp and the technician said I had a bad ball joint and shouldn’t drive the car. More
Great experience. Got me yearly service. Efficient and Great experience. Got me yearly service. Efficient and friendly. Done in in a timely manner. Car washed and vacuumed. Plus they had a great specia Great experience. Got me yearly service. Efficient and friendly. Done in in a timely manner. Car washed and vacuumed. Plus they had a great special. More