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MINI of St Louis - Service Center

Maplewood, MO

4.9
786 Reviews

786 Reviews of MINI of St Louis - Service Center

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September 29, 2020

At first I was a little concerned about buying a car this far from our house. My concerns were gone as soon as we went inside the door. Mark Conn greeted us and we exchanged the usual greetings. We walked ar More

by gary_hopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Conn, Arman Dzafic
Sep 29, 2020 -

MINI of St Louis responded

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

September 28, 2020

Very good service. It has always been a pleasure to be in a mini dealership, the services has no comparison at all. Very satisfied so far. More

by maugarss
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arman Dzafic
Sep 29, 2020 -

MINI of St Louis responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

September 28, 2020

Again great people great service innovative tech update to start your service procedure. Updates during the service. Went over findings and showed me issues but didn’t pressure me to fix it immediately More

by skipmac0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank, Mary Silver, Derek Johnson, Arman Dzafic, Kyle Moyers
Sep 29, 2020 -

MINI of St Louis responded

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

September 25, 2020

Arman and the entire team at Mini of STL always go above and beyond to provide world class service to everyone including the normal working man. Everyone is polite, the dealership inside and out is of a lev More

by StarlightBlueMini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arman Dzafic
Sep 29, 2020 -

MINI of St Louis responded

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

September 24, 2020

Best service experience anywhere. Loaner when needed, prompt professional repair and Arman is exceptional. You just don't find this level of service at most dealers and at very few independent shops. W More

by tholderle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Silver, Arman Dzafic
Sep 29, 2020 -

MINI of St Louis responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

September 23, 2020

I only went in for an oil change...first one, but there were also a couple of minor recall fixes to be done, which added no additional time to my wait at the dealership. The waiting area was very comfortab More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arman Dzafic, Kyle Moyers
Sep 29, 2020 -

MINI of St Louis responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

September 23, 2020

I have been a faithful Customer at Mini of St Louis since the first year of the Mini Cooper in 2002. Because of the focus on " Positive Customer Experience" I have Purchased 3 Coopers and considering a four More

by jbwjcards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Silver, Todd Feuerhaken, Mary Silver, Derek Johnson, Arman Dzafic, Kyle Moyers
Sep 29, 2020 -

MINI of St Louis responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

September 21, 2020

Above and beyond my expectations! Took care of all of my needs and thoroughly explained in detail any needs or repairs. Provided complimentary car while repairs were being co Played ensuring no interruptio More

by Wilkinjl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank - Service Tech, Arman Dzafic
Sep 29, 2020 -

MINI of St Louis responded

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

September 21, 2020

Arman worked with me by knocking off $50 the alignment which was helpful as this was an unanticipated repair. I had come in to replace a lamp and the technician said I had a bad ball joint and shouldn’t d More

by DEBRA L
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arman Dzafic
Sep 29, 2020 -

MINI of St Louis responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

September 21, 2020

Great experience. Got me yearly service. Efficient and Great experience. Got me yearly service. Efficient and friendly. Done in in a timely manner. Car washed and vacuumed. Plus they had a great specia More

by rarnold01
Recommend Dealer
Yes
Employees Worked With
Arman Dzafic
Sep 29, 2020 -

MINI of St Louis responded

Thank you for the 5-star review! Stay safe and see you next time!

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