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MINI of St Louis - Service Center

Maplewood, MO

4.9
789 Reviews

789 Reviews of MINI of St Louis - Service Center

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February 15, 2021

Had my car in for tire pressure light and regular maint. Everything went well and was done quickly. Good job by everyone and thank you for the follow up. More

by happymini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Silver, Mark Conn, Kyle Moyers
Feb 19, 2021 -

MINI of St Louis responded

Thank you for the 5 star review! We look forward to seeing you again. Be safe!

February 14, 2021

Had my car in for service, everything was great. Delivered on time as promised and clean. They keep their word and are very professional. Good job. Sales guy followed up and made sure we were happy. More

by Mr. Scott12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Silver, Derek Johnson, Mark Conn, Arman Dzafic
Feb 19, 2021 -

MINI of St Louis responded

Our sales staff goes above and beyond for their customers. Thank you for sharing your experience with us here at MINI. Be safe!

February 12, 2021

They always make me feel special! Top rate repairs always done right. I love the fact they give me a loner Mini while mine is in the shop. More

by Canon Shots Photo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Harada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arman Dzafic
Feb 19, 2021 -

MINI of St Louis responded

Thank you for the 5 star review! Looking forward to seeing you again! We are glad we could be of service to you and your MINI!

February 12, 2021

I can say that the dealership has helpful service staff I can say that the dealership has helpful service staff and a great waiting area for you while you wait. However when my car was diagnosed with a s More

by Scott K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Silver, Kyle Moyers
Aug 18, 2021 -

MINI of St Louis responded

Thank you for letting us know, Scott. Without having your full name, it's near impossible to pull your file and see what was going on with your billing and how much you were actually charged for a software upgrade. If you could please call our Service Manager, Scott Thompson at 314-880-8731, we could sure look at this matter again for you. Thanks.

February 08, 2021

The service staff is outstanding and is a great pleasure to work with. Thank you Mini of St Louis - everyone should own a Mini, best ride EVER! More

by Rtw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arman Dzafic
Feb 10, 2021 -

MINI of St Louis responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

February 05, 2021

I hold this dealership and their employees in the highest esteem. My experience has been nothing short of first rate consistently! I'm very impressed. More

by KT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tech 193, Arman Dzafic
Feb 10, 2021 -

MINI of St Louis responded

Thank you for the 5-star review! Stay safe and see you next time!

February 03, 2021

Todd, Armin & Kyle are great! They are always polite and courteous. I appreciate their low-key approach to calling attention our cars needs. Their explanations are clear and concise. I never feel pressur More

by adheld1766
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken, Mary Silver, Arman Dzafic, Kyle Moyers
Feb 10, 2021 -

MINI of St Louis responded

Thank you for the 5-star review! We are happy that Kyle and Arman impressed you in this way. We are very lucky to have them at MINI. Stay safe and see you next time!

February 03, 2021

Arman was very patient and helpful. We discussed Arman was very patient and helpful. We discussed several options and he took the time to explain everything to me I appreciate that very much. More

by Princess Zelda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arman Dzafic
Feb 10, 2021 -

MINI of St Louis responded

Thank you for the review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!

February 02, 2021

I appreciate Armin’s honesty! The proverbial story of being robbed of your money for services you don’t need is not the case with Mini St Louis. Armin is always straightforward and communicative with me. More

by ASi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arman Dzafic
Feb 10, 2021 -

MINI of St Louis responded

Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!

January 28, 2021

Very good , everyone very helpful . Mini got my auto in for service quickly and was able to have all repairs finished the same day thank you More

by fpetkovich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arman Dzafic
Feb 10, 2021 -

MINI of St Louis responded

Thank you for the review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

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