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MINI of St Louis - Service Center

Maplewood, MO

4.9
789 Reviews

789 Reviews of MINI of St Louis - Service Center

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March 31, 2021

Mini of St. Louis and Arman are the best. The customer service is exceptional. I always walk away happy wishing every place could provide such great service like they do. More

by k.r.knoppe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arman Dzafic
Mar 31, 2021 -

MINI of St Louis responded

Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!

March 30, 2021

Great job on service performed on my two Mini Cooper Countryman. Cars run perfect with all maintenance done as requested. Both cars look beautiful! The service personnel do an excellent job. Bravo! More

by harrisharry49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arman Dzafic
Mar 31, 2021 -

MINI of St Louis responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

March 29, 2021

Arman and Frank (the mechanic) take customer service to the next level. From response time to thoroughness, our experience was far beyond expectation. In fact, it’s hard to visit another service provider a More

by K Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank, Arman Dzafic
Mar 31, 2021 -

MINI of St Louis responded

Thank you for the 5-star review! We are happy that Arman and Frank impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!

March 29, 2021

Arman Dzafic has provided excellent customer service. I rarely need to ask any questions since his explanations are clear and complete. I have always been pleased with the service I have received when I ei More

by torres.armida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arman Dzafic
Mar 31, 2021 -

MINI of St Louis responded

Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!

March 27, 2021

Arman is very friendly, and the service techs do high quality work. Dustin followed up regarding my satisfaction of the work. Really delighted by the service I always get at Mini of St Louis. More

by luna99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arman Dzafic
Mar 31, 2021 -

MINI of St Louis responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

March 26, 2021

Arman is an amazing ambassador of your dealership! Professional and kind. I am always lucky to have contact with him when I go to your dealership. You should be proud of everyone there! What a great t More

by Theresamurphy9.30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Harada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Feuerhaken, Mary Silver, Derek Johnson, Kate Bryan, Mark Conn, Mary McDonnell, Arman Dzafic, Kyle Moyers
Mar 31, 2021 -

MINI of St Louis responded

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

March 23, 2021

Very responsive, kind, and communicated often. I knew exactly what was happening with my vehicle, the cost, and when it would be ready. Very professional! More

by Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arman Dzafic
Mar 24, 2021 -

MINI of St Louis responded

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

March 19, 2021

As always, polite and courteous to get any issue resolved. Love the service & care. I’ve been coming here for 8 years and can’t wait for the newest models. More

by kmcavolo71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arman Dzafic
Mar 24, 2021 -

MINI of St Louis responded

Thank you for the 5-star review! Stay safe and see you next time!

March 18, 2021

Incredible service. Aa soon as I pulled into the service garage I was immediately met with an attendant. The rep I had scheduled time with came out to meet me personally as I was handing off my keys despite More

by AW
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Harada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Feuerhaken
Mar 24, 2021 -

MINI of St Louis responded

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

March 17, 2021

Always professional and attentive. The waiting area is clean and comfortable. They focus on making you happy. Arman was very helpful and informative. He was also very polite even if I wasn't. More

by yogabender
Recommend Dealer
Yes
Employees Worked With
Arman Dzafic, Kyle Moyers
Mar 24, 2021 -

MINI of St Louis responded

Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!

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