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MINI of St Louis - Service Center

Maplewood, MO

4.9
789 Reviews

789 Reviews of MINI of St Louis - Service Center

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April 29, 2021

Arman always goes above and beyond to extend loyalty price break options—where available for major service as the pennies add up. He’s always thorough to explain the problem, the solution or any alterna More

by ASi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken, Mary Silver, Arman Dzafic
Apr 30, 2021 -

MINI of St Louis responded

Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!

April 26, 2021

The service department made a next day appointment for me for break work. Arman was professional, and extremely helpful! The necessary work was covered by warranty, and the service department was able to ta More

by christine83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arman Dzafic
Apr 30, 2021 -

MINI of St Louis responded

Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!

April 26, 2021

Five stars says it all. Seriously? You’re making me write 25 words after I gave you all five stars. You need to re-think this survey. More

by gshipper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arman Dzafic
Apr 30, 2021 -

MINI of St Louis responded

Thank you for the 5-star review! Unfortunately this is the dealer rater system and not our strategy. Thank you for your business and see you next time!

April 24, 2021

Arman makes bringing my MINI in for maintenance a pleasure. He is so thorough, professional, and keeps me in the loop of communication the entire time that my MINI is there. He is knowledgeable and s More

by BethN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arman Dzafic
Apr 24, 2021 -

MINI of St Louis responded

Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!

April 22, 2021

Had a great experience in the service department. Everything was very professional. The follow up afterwards was appreciated. We will see you all next year! More

by MiniMan17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Conn, Arman Dzafic
Apr 24, 2021 -

MINI of St Louis responded

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

April 21, 2021

Everyone at MINI is customer-service oriented. I'm on my second MINI & love it. The repair work was completed perfectly & quickly. I've referred many people to MINI. More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Feuerhaken, Mary Silver, Derek Johnson, Arman Dzafic, Kyle Moyers
Apr 24, 2021 -

MINI of St Louis responded

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

April 21, 2021

Arman is the best! And why, because you can trust him. He's thorough and communicates to you all issues...I just want to say...thank you Arman! More

by CMTIERNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Silver, Derek Johnson, Arman Dzafic, Kyle Moyers
Apr 24, 2021 -

MINI of St Louis responded

Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!

April 20, 2021

I am hoping to continue to afford the beautiful car that is highly rated. Customer svc is phenomenal! Nothing can be done better regarding service. More

by cjjmcintosh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Feuerhaken, Derek Johnson, Arman Dzafic, Kyle Moyers
Apr 24, 2021 -

MINI of St Louis responded

Thank you for the 5-star review! Stay safe and see you next time!

April 19, 2021

Wonderful service and I would definitely recommend!!! They even sent a video to show me what the tech saw and explained everything very clearly. I will be back! More

by barbaraptnm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arman Dzafic
Apr 24, 2021 -

MINI of St Louis responded

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

April 15, 2021

Exceptional customer service and professionalism. I requested personal accommodations for my personal needs and they were very accommodating. The address all issues of concern and made me feel very com More

by Wilson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Johnson, Arman Dzafic
Apr 24, 2021 -

MINI of St Louis responded

Thank you for the 5-star review! Stay safe and see you next time!

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