MINI of St Louis

Mark made my first experience with Mini a relaxing and rewarding experience. His professionalism and genuine spirit led the path to my first brand new Mini. I have been extremely glad that I made the de rewarding experience. His professionalism and genuine spirit led the path to my first brand new Mini. I have been extremely glad that I made the decision to buy my car. I have recommended Mark several times since my purchase in May 2013 and will continue to do so. He is truly great to work with! Mini is very lucky to have him on staff. More

Karen Fortune has been my sales person for my last two Mini purchases. I love the Mini cars but I cannot say enough good things about Karen and her professionalism, courtesy, follow up and knowledge. I ha Mini purchases. I love the Mini cars but I cannot say enough good things about Karen and her professionalism, courtesy, follow up and knowledge. I have now owned or leased four Minis, dating back to 2003. It is because of the quality of the people at this dealership that I come back again and again. Karen did not just sell me a car, but she assisted me in thinking through the lease vs. purchase options and took her time with me. I have never felt rushed or ignored! I view myself as a very loyal customer of Mini but I will absolutely buy my next car from Karen. Karen lives the ideal of the customer comes first and because of that I am sure she has many customers who come back to her when they are looking for a new Mini. I also recommend Karen to any of my friends that are consdiering a Mini purchase....she is the best!! More

We have purchased 2 minis from here and both times with the salesmen Mark Eversgerd. We found him to be friendly, helpful, and very available. The service dept was also very helpful. Mark was the main rera the salesmen Mark Eversgerd. We found him to be friendly, helpful, and very available. The service dept was also very helpful. Mark was the main rerason we bought our first mini which was a stick shift and when we decided we wanted an automatic we went back to him. He always made us comfortable even whe we had to have him show us the things we didn,t understand. We are both 70 and have a hard time with the technology part and he was very patient with us, going over and over things like the bluetooth, the radio connecting to Pandora and external devices. Whenever we had a problem we would call him and he would walk us through things over the phone. I wish all salesmen were this helpful. More

The sales experience was the best I ever had. Before I left the dealership Mike Sat in the car with me and showed me everything & he set my bluetooth up. Mike Preiss follows up after the sale. He called left the dealership Mike Sat in the car with me and showed me everything & he set my bluetooth up. Mike Preiss follows up after the sale. He called 6 months after I bought the car, just to see how the car Is running & if i had any problems or questions. Overall sale & service is excellent. More

I chose such high ratings because every time I go into MINI's sales department Mark Eversgerd greets me with a big hug and a smile. He has a way of making people feel comfortable and really takes time to MINI's sales department Mark Eversgerd greets me with a big hug and a smile. He has a way of making people feel comfortable and really takes time to answer any questions. He truly wants a MINI owner to be happy with their purchase. I've bought two MINI's from him and wouldn't ever choose anyone else. My previous MINI was totaled and I had injuries from the accident. I called Mark and he immediately found me a car that matched the exact features he knew I wanted before I even arrived! Because of my injuries I wasnt able to drive the car home so he drove the car to my house. I do not know any other dealership that would even think of doing anything close to that. Mark isn't all about commission - hes about customer satisfaction. Even now he calls to check in and see how I am doing. I dont believe I will ever find a more genuine person in car sales and because of that I knew who to call after my accident because I was confident he would help me right away. I could go on and on :) The service department I chose a high rating because they have put up with a lot of "Amy crisis" from me and are ALWAYS friendly. Never once do I feel like I am burdening them with questions or when I call to check on my car. Excellent customer service and they always do their very best to explain to me what is going on. No matter how long one of my cars has been in the shop I dont worry because I know that the service technicians and managers are doing quality work and that takes time to do it right the first time. I love MINI of St. Louis. They are not people not wanting to push you into buying a car or putting you in a car and not caring if you come back or not. They are about relationships and keeping those relationships. Because of this I will keep coming back to MINI. Thanks guys for everything you!!! Love ya! More

I walked into this dealership knowing i wanted a Paceman because I liked the way itlooked. After working with Karen, I knew why I really wanted this car, beccause of the performance and the overall feel of because I liked the way itlooked. After working with Karen, I knew why I really wanted this car, beccause of the performance and the overall feel of the car. Neil stepped in at some point after my second trip to say hi. I felt welcomed and also felt like I was important. I never felt pressured to buy a car and that really helped me feel comfortable in my decision. It was a great process and I love driving my MINI! More

Mark is amazing. He took the time to get to know us, what we like and don't like, then made recommendations accordingly. He wasn't pushy or focused on up-selling. No gimmicks, no fuss, just fun honest inform we like and don't like, then made recommendations accordingly. He wasn't pushy or focused on up-selling. No gimmicks, no fuss, just fun honest information. Everyone we've encounter there has been extremely helpful, and the whole team is actually a team! When you walk in they ask if you are already working with someone and then help you find them. It's a refreshing break from other dealers where you feel like you're caught in a giant tug-of-war and having features you don't want forced at you. If you hate buying cars, try mini. You'll actually enjoy the experience and end up with a way better and more fun car! Service is just as great! Their waiting room is the best, and the whole team is understanding and there to help. We've had sudden concerns just before major trips and they were able to squeeze us in same day! One time, they did a quick check turned out the oil was low, so they topped it off - we scheduled an oil change for after the trip and they sent us on our way free of charge that day! No car dealer treats you like that, but Mini isn't like normal car dealers. More

Mini of St Louis is a great place to buy your Mini. Sure, it's the only dealer in St Louis. But if there were more than one dealership. I would buy from Mini of St Louis. I've purchased two Minis from M it's the only dealer in St Louis. But if there were more than one dealership. I would buy from Mini of St Louis. I've purchased two Minis from Mark. Great guy to do business with. He tells it like it is. None of that car salesman's bs to deal with that you get from other dealerships. He kept in touch. Knew I was getting ready to trade in my Cooper and gave me a call when they had the special pricing on the Roadsters. I have actually recommend Mark to friends that were thinking about a Mini. More

I've had nothing but great experiences from MINI and their service center. They are typically prompt when it comes to working on your car and they do their best to keep you as up to date on the progress their service center. They are typically prompt when it comes to working on your car and they do their best to keep you as up to date on the progress. Mark is great to work with when looking for a car and is very easy going. Would highly recommend them when looking for a new car in the St. Louis area. More

Karen Fortune is the best!! She was always efficient in answering my questions, fast to respond, and simply the best. By the time we walked out of there, I felt that Karen was an old friend that I would l answering my questions, fast to respond, and simply the best. By the time we walked out of there, I felt that Karen was an old friend that I would love to have drinks with :) We have purchased two vehicles from Karen as unfortunately the first MINI we purchased was totaled out in an accident. Hoping we don't have to buy another one for a while, but if something comes up, Karen will be the only MINI sale's person we would call. Thanks for all of your hard work Karen! You were a pleasure to work with and the best experience I have ever had with a car dealership by miles! Sam Row & Omar Samy More