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MINI of San Diego

San Diego, CA

5.0
217 Reviews

5202 Kearny Mesa Road

San Diego, CA

92111

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217 Reviews of MINI of San Diego

September 15, 2022

Very good customer service. Mechanic even did a video on what needed to be repaired More

by Lofredo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Sep 16, 2022 -

MINI of San Diego responded

Hello, thank you for sharing your wonderful feedback about your recent visit to us at MINI of San Diego. We are glad to know that our Service Team could keep you up-to-date with a video of your repairs. Your business is valued and we want to make sure that you always receive a quality experience. Let us know if you need any further assistance in the future.

September 09, 2022

Fantastic dealer, great service center. Been taking my car here for 10+ years and I’m always happy with them. More

by kglaze
Recommend Dealer
Yes
Employees Worked With
Anthony Palomo, Sean Weaver
Sep 09, 2022 -

MINI of San Diego responded

Your continued business with us is highly appreciated. MINI of San Diego would like to thank you for taking the time to leave this positive feedback with us!

September 06, 2022

Service rep Anthony Paloma has been very helpful during our recent there. He provided OUTSTANDING customer service, giving us advise on the urgency of repairs like what repair needs to get fix first. High More

by Halogmedardo@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Palomo, Sean Weaver
Sep 06, 2022 -

MINI of San Diego responded

Hello. We can't help but smile reading your amazing 5-star review! Thank you for acknowledging the outstanding expertise and advice from our Service Team. We hope that our thoughtful customer service will lead you back to MINI of San Diego for another visit.

September 03, 2022

My experience at MINI of San Diego was excellent. From the staff, especially my salesperson, Joseph Ghosn, to Irene in finance, and management as well, everyone is polite, attentive, caring and enthu More

by joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Ghosn, Sean Weaver
Sep 05, 2022 -

MINI of San Diego responded

Thank you for your 5-Star rating. We appreciate the opportunity to earn your business, Joe. We're glad to see that your visit with MINI of San Diego was a positive one. Enjoy your new MINI!

September 01, 2022

We bought our Mini in 2014 and have serviced our car with your service department since. Anthony Palomo is an outstanding coordinator. Excellence in every way. Very satisfied customer. Thank you. More

by briggs388048
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Sep 03, 2022 -

MINI of San Diego responded

Hello. Thank you for such a stellar five-star review. Our Service Team is overjoyed that you have been completely satisfied with our top-notch customer care. We also value your loyalty to us over the years and please let us know if you have any questions moving forward. Thank you again and have a fabulous day.

August 31, 2022

Tienen todo el equipo necesario para arreglarlos sin adivinanzas los arreglan y los calan que todo quede bien More

by merkadillo24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Sep 02, 2022 -

MINI of San Diego responded

Hello, thank you for your five-star review. MINI of San Diego is happy that we could assist you with your repairs.

August 29, 2022

Very friendly, took time to ask question and understanding my request. Very attentive and professional. More

by Laugustine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yari and Kevin., Sean Weaver
Aug 31, 2022 -

MINI of San Diego responded

Hello Laugustine, thank you for your positive feedback. We are happy to learn we were able to provide you with professional, friendly, and attentive service. Let us know if you need any assistance in the future.

August 26, 2022

The service and communication is always great. I would highly recommend them. You won’t be disappointed. More

by Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Perry
Aug 31, 2022 -

MINI of San Diego responded

Thank you for the great review, Kay! MINI of San Diego appreciates receiving such positive feedback. We are happy to know that our Service Team communicated well and delivered on your needs. Thank you for allowing us to serve you.

August 26, 2022

First visit. Found them very professional, thorough and Great at keeping me informed. Service Advisor Anthony Palomo was great to work with. More

by Stephencastro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Polomo
August 20, 2022

I had to have my engine replaced. 3 days after getting it back, my engine overheated and all the coolant leaked out. Completely unacceptable since it’s a dealership. No service people More

by dechambers72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Aug 23, 2022 -

MINI of San Diego responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you regarding your engine and the services that our Service Team provided. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Rich Manas General Manager MINI of San Diego rmanas@penskeautomotive.com

Aug 23, 2022 -

MINI of San Diego responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you regarding your engine and the services that our Service Team provided. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Rich Manas General Manager MINI of San Diego rmanas@penskeautomotive.com

Aug 23, 2022 -

MINI of San Diego responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you regarding your engine and the services that our Service Team provided. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Rich Manas General Manager MINI of San Diego rmanas@penskeautomotive.com

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