MINI of San Diego
San Diego, CA
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217 Reviews of MINI of San Diego
Joseph our salesperson was incredibly professional. He rendered us all the information we needed on a car we were interested in. That helped us to be confident in our purchase which was also a fast and He rendered us all the information we needed on a car we were interested in. That helped us to be confident in our purchase which was also a fast and easy process. Lastly but more importantly, the absence of pressure into buying made the experience greatly enjoyable. More
Excellent customer service, personalized and kind attention to my daughter and me. We are entirely happy with the deal and finances. Special mention to Joseph and Yarimar. Good job!!!! attention to my daughter and me. We are entirely happy with the deal and finances. Special mention to Joseph and Yarimar. Good job!!!! More
You find out a lot about an organization when there is a problem. We started the sales process and then ran into an issue that at the time I was very frustrated with. These things can happen but Rich, their problem. We started the sales process and then ran into an issue that at the time I was very frustrated with. These things can happen but Rich, their general manager called me, resolved my issue over the phone and was incredibly professional and kind. Not only did he make me feel like he actually understood my frustration but he went above and beyond to make things right without making me feel awkward or uncomfortable. My wife and I just picked up our new Mini Countryman from them this evening and they have a customer for life. As an added bonus, we worked with their sales rep David this evening and he is about as down to earth as a guy can be. Just a great experience. Thanks Mini of San Diego! More
I really enjoyed and appreciated our salesperson,Andrew. He was low key but spoke with confidence. He's been at the dealeership for 8 years and that was impressive. He was readily accessible when I wanted He was low key but spoke with confidence. He's been at the dealeership for 8 years and that was impressive. He was readily accessible when I wanted a question answered ( in person and on the telephone) Responded to text and message quickly. When the car I ordered had problems on dock, he quickly viewed the maifest to see if another was due to arrive at the dealership.It was. He seemed excited for me when it arrived. Rich, the manager, was equally helpful. The gal in Finance was a pleasure to work with. I give Mini of San Diego a 10+!! More
I had the best car buying experience on November 13th! I've always found the process aggressive and pressuring. Our salesman Joe was knowledgeable & informative while at the same time leaving my husband a I've always found the process aggressive and pressuring. Our salesman Joe was knowledgeable & informative while at the same time leaving my husband and I alone to check out the car and discuss things on our own. Once we decided to buy we drove away with our new car in roughly 30-45min! So easy. Joe Ghozn, Lisa Mitchell and Yari Torre know how to provide top level customer service! More
Excellent customer service, choice of text or email with car service reminders and appointment follow up, on time for service appointments, Awesome videos of mechanic repairs and service recommendations. car service reminders and appointment follow up, on time for service appointments, Awesome videos of mechanic repairs and service recommendations. More