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MINI of San Diego

San Diego, CA

5.0
219 Reviews

5202 Kearny Mesa Road

San Diego, CA

92111

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219 Reviews of MINI of San Diego

December 01, 2020

Worst car dealership to try and get a refund from. Been going back and forth trying to get my over 4K warranty prorated amount back after trading in my mini somewhere else. Started the process the beginnin More

by Shidvl
Recommend Dealer
No
Employees Worked With
Lisa Michell
Dec 02, 2020 -

MINI of San Diego responded

Hello, Thank you for speaking with me about your concerns. I regret to learn you felt disappointed there was a wait from MINI Financial for your refund arriving within 7-8 business days. We have done all we can to assist from our end at MINI of San Diego. If there is anything further I can look into for you, please feel free to reach out to me at rmanas@penskeautomotive.com. Best Regards, Rich Manas General Manager MINI of San Diego

November 22, 2020

It was a very nice experience. Andrew our salesperson was great. So unlike past experiences in the past. First time for us driving a mini More

by Rsamenfeld
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 02, 2020 -

MINI of San Diego responded

Thank you so much for taking a moment of your day to share what a positive experience you had. We'll be sure to thank Andrew for providing you with an excellent experience. If there is anything further we can help with, please do not hesitate to reach out!

November 14, 2020

Superior service an care. This was my first visit an felt welcome an well cared thank you Have a good thanksgiving am Christmas. Stay safe More

by Teresa Weisbecker
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 14, 2020 -

MINI of San Diego responded

That's what we like to hear! Thank you so much for the wonderful review and we hope you have a great holiday season as well!

November 06, 2020

Eric,And his team are great each time I go in for my car Eric, And his team are great each time I go in for my car service . Happy to take my car in . I always say there great 👍🏽😁. More

by Mousie60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric ,co-workers
Nov 07, 2020 -

MINI of San Diego responded

Thank you for your positive review. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.

November 05, 2020

I was very happy with the results of my visit. The team was organized, talented, and courteous. All my work was completed as requested. Very easy to use the car rental service. I will be back. More

by cdatte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Nov 06, 2020 -

MINI of San Diego responded

Thank you for taking the time to share your story with us! We look forward to working with you in the future!

October 20, 2020

Very pleased with my first service experience with my new Mini. Will definitely return. Employees polite and helpful. Even got me in the same morning for routine maintenance. More

by lynchlab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Oct 21, 2020 -

MINI of San Diego responded

Thank you for the positive review and rating! We are delighted to know that you had a good service experience with us and to know that our team was polite and helpful. We truly value your business!

October 01, 2020

I love the customer service!! Everyone is so nice and friendly. The place is so clean and everyone was wearing mask, like they should!! It was a good experience!! More

by Esther
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Perry
Oct 02, 2020 -

MINI of San Diego responded

Esther, thank you so much for your positive comments for our team members. We're happy we could help and we are definitely doing all we can to ensure the safety of our team and guests. We hope you continue to choose us for all your automotive needs! Take care!

September 29, 2020

So easy to book appointment. Friendliest employees. I appreciate their constant communication via text. It’s my best way to communicate. It doesn’t interrupt my work. Service was quick! They were able to More

by m Clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 30, 2020 -

MINI of San Diego responded

Thank you for the positive review and rating! We are happy to know that you had a good service experience with us and to know that our team was communicative! We hope that you will continue to visit us!

September 29, 2020

Great dealership and service department is outstanding! The video inspection of my vehicle was quite new and exciting to see. The ethical practices of Mini of San Diego is why we keep coming back! Thank y More

by Mike & Liz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Palomo, RobCattey,
September 17, 2020

The service was prompt and quick and they explained everything. Price is reasonable and the loaner car was very nice and made life much easier. More

by AmaS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Zito, Sean Weaver
Sep 18, 2020 -

MINI of San Diego responded

Thank you for the positive review and rating! We are happy to know that you had a good service experience with us and we hope that you will continue to choose us as your dealership!

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