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MINI of San Diego

San Diego, CA

5.0
217 Reviews

5202 Kearny Mesa Road

San Diego, CA

92111

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217 Reviews of MINI of San Diego

September 17, 2021

The process from start to finish was quick and simple. Very welcoming environment and staff. More

by zybertechcorp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich, Yari, Lisa
Sep 18, 2021 -

MINI of San Diego responded

We appreciate your review. Thanks for taking the time to leave feedback! If there's anything more we can do, just give us a call!

September 14, 2021

I was able to bring my mini in earlier then my appointment and the service department went straight to work. Best service in San Diego More

by Josephcbeltran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Palomo
Sep 14, 2021 -

MINI of San Diego responded

Thank you for taking the time to share your feedback with us, Joseph! We are so pleased to learn that the MINI of San Diego Service Department exceeded your expectations with their expedited service. If there is anything else that we can do for you, please be sure to let us know.

September 07, 2021

Thank you for the excellent customer service! Everything was wonderful as always. I especially enjoyed the video of the work completed. Again thank you for the excellent service. More

by mrg
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 07, 2021 -

MINI of San Diego responded

Thank you for the 5-stars and feedback. The team at MINI of San Diego is glad your experience was excellent. We look forward to future visits. Take care!

September 04, 2021

Explained everything completely. Kept me up to date on parts on order. Helpful with financing repairs. Everyone was very nice. Eric letting me know he would be on vacation and scheduling the rest of the More

by MRsRePete12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ERIC HALL, Sean Weaver
Sep 04, 2021 -

MINI of San Diego responded

Thank you for choosing MINI of San Diego. We are happy to know that our team provided you with such a helpful and efficient experience. We look forward to working with you again.

August 31, 2021

Service advisers and mechanic, who provided a detailed explanation of the car’s issue (including a video) were excellent! The Loaner car was extremely helpful. More

by pearl.amos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Paloma
Sep 01, 2021 -

MINI of San Diego responded

Hi Pearl, We strive to ensure that we keep our customers updated and informed, therefore we are pleased to hear of your recent visit with our Service Department. Thank you for choosing MINI of San Diego and we look forward to working with you again.

August 16, 2021

Great service and friendly staff. The video was a nice touch. More

by Gerard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept.
Aug 17, 2021 -

MINI of San Diego responded

Hi Gerard, Thank you for your positive review and sharing your experience. We are looking forward to assisting you again for any of your future automotive needs. Thank you for choosing MINI of San Diego.

August 12, 2021

I found the staff at MINI of San Diego to be knowledgeable, courteous, and respectful. More

by Katie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Manas
Aug 13, 2021 -

MINI of San Diego responded

Hi Katie, Thank you for your wonderful review. We are delighted that you found our team to be knowledgeable, courteous and respectful whilst working with you. At MINI of San Diego we appreciate your business and we look forward to working together in the future.

August 06, 2021

Awesome service people.Clean and welcoming shop Good Awesome service people. Clean and welcoming shop Good communication Easy to get to The staff bought me a Lyft home More

by deandoor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian, Sean Weaver
Aug 07, 2021 -

MINI of San Diego responded

Thank you for taking a moment of your day to share the awesome experience you had with our Service Team at MINI of San Diego. We invite you again!

August 06, 2021

I haven’t bought a mini here, but the service is thorough and thoughtful. Scheduling is easy and staff are courteous. My service coordinator actually knows about the cars! More

by Jstirlings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hall
Aug 07, 2021 -

MINI of San Diego responded

Thanks for the great feedback. We hope to see you at MINI of San Diego in the future!

July 22, 2021

Premium service to match your premium MINI! Service advisor Eric Hall delivers EXCELLENCE in so many ways. If you love MINI, if you love your MINI....this is the place. More

by spellbound9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hall, Autym Root, Andrew K, David Garczynskir
Jul 23, 2021 -

MINI of San Diego responded

Thanks for your review. Glad to learn that you had a great service experience. Thank you so much for being one of our valued guests and we look forward to your next visit!

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