MINI of San Antonio
San Antonio, TX
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The service representative (Holly), went out of her way to ensure that our routine service visit for my daughter’s Mini was treated no less than a top of the line BMW visit. Kudos to Holly and the dealersh to ensure that our routine service visit for my daughter’s Mini was treated no less than a top of the line BMW visit. Kudos to Holly and the dealership for valuing that kind of commitment to customer service; It seems to be an eroding business acumen in the industry these days. More
Had the greatest car buying experience here. Everyone is awesome. Yesica and Zach make the whole experience feel like you are the most important. Thank you. Everyone is awesome. Yesica and Zach make the whole experience feel like you are the most important. Thank you. More
We went to have our copper serviced, shopped around and ended up purchasing a new countryman. Our salesman (Yamen) was excellent, he stayed with us until we both had a deal that worked us. ended up purchasing a new countryman. Our salesman (Yamen) was excellent, he stayed with us until we both had a deal that worked us. More
Highly organized, little problem with their phone system, very helpful with courtesy vehicle, service completed quickly. Service advisor Holly Bell was excellent. Repairs are expensive. very helpful with courtesy vehicle, service completed quickly. Service advisor Holly Bell was excellent. Repairs are expensive. More
The dealership was great to work with. Our salesman Rolando Rocha was professional, provided great customer service, and was easy to work with. Our salesman Rolando Rocha was professional, provided great customer service, and was easy to work with. More
They are more interested in servicing BMWs and really should sell the Mini business to an owner that truly cares about Mini Drivers. I was recently billed for a full alignment but the tech was unable should sell the Mini business to an owner that truly cares about Mini Drivers. I was recently billed for a full alignment but the tech was unable to align the front of the car. I was told they don't have a code for a rear end only alignment so couldn't adjust the price of the alignment. I was quoted $1600+ to replace the tie-rod ends however. I am getting a second opinion. Schomp Mini in Highlands Ranch is where I purchased the car and they spoiled their buyers. The service department personnel were pleasant but also disappointed to be dealing with a 2016 Mini Countryman. More