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MINI of San Antonio

San Antonio, TX

4.8
171 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 171 reviews

January 16, 2025

The service representative (Holly), went out of her way to ensure that our routine service visit for my daughter’s Mini was treated no less than a top of the line BMW visit. Kudos to Holly and the dealersh More

by dyedlicka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Bell
January 03, 2025

Had the greatest car buying experience here. Everyone is awesome. Yesica and Zach make the whole experience feel like you are the most important. Thank you. More

by rodgray2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach, Yesica Garcia
Jan 05, 2025 -

MINI of San Antonio responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 31, 2024

We went to have our copper serviced, shopped around and ended up purchasing a new countryman. Our salesman (Yamen) was excellent, he stayed with us until we both had a deal that worked us. More

by eeneubauer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yamen (Mini sales)
Jan 02, 2025 -

MINI of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

December 24, 2024

Highly organized, little problem with their phone system, very helpful with courtesy vehicle, service completed quickly. Service advisor Holly Bell was excellent. Repairs are expensive. More

by rlmaulsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Bell
Jan 01, 2025 -

MINI of San Antonio responded

Thank you for your kind review! We're thrilled to hear that our team, especially Holly, provided excellent service during your visit. We understand that repairs can be costly but our goal is to always complete them efficiently. Let us know if you have any questions or concerns.

December 11, 2024

The dealership was great to work with. Our salesman Rolando Rocha was professional, provided great customer service, and was easy to work with. More

by mbruno22074
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rolando Rocha
Dec 13, 2024 -

MINI of San Antonio responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 06, 2024

Service writer very knowledgeable and professional. She went over service recommendations and explained expected wait time. More

by Jan Kirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Bell
Dec 08, 2024 -

MINI of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Dec 12, 2024 -

MINI of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 06, 2024

Alex was awesome and very professional and detailed everything and explained how to do things that I was concerned about More

by Buddy
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Yesica Garcia
Dec 08, 2024 -

MINI of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle MINI of San Antonio. Please don't hesitate to reach out if there's anything additional we can do for you.

Dec 12, 2024 -

MINI of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle MINI of San Antonio. Please don't hesitate to reach out if there's anything additional we can do for you.

December 03, 2024

Great customer service, in sales and service department. Highly recommend, I just had my first oil change, was quick and easy More

by harriet.seidensticker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Bell
Dec 05, 2024 -

MINI of San Antonio responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 02, 2024

They are more interested in servicing BMWs and really should sell the Mini business to an owner that truly cares about Mini Drivers. I was recently billed for a full alignment but the tech was unable More

by 2016CountrymanS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly Bell
Dec 20, 2024 -

MINI of San Antonio responded

Thank you for bringing this to our attention. Our goal is to provide quality service to all of our customers and we apologize for falling short in your case. Please contact us for further assistance with your alignment and we will work to find a fair solution.

November 25, 2024

Service was great! Very nice and professional . We were very impressed with service on Saturday More

by joannmarroquin5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria
Nov 27, 2024 -

MINI of San Antonio responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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