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MINI of San Antonio

San Antonio, TX

4.8
167 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 167 reviews

December 11, 2024

The dealership was great to work with. Our salesman Rolando Rocha was professional, provided great customer service, and was easy to work with. More

by mbruno22074
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rolando Rocha
Dec 13, 2024 -

MINI of San Antonio responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 06, 2024

Service writer very knowledgeable and professional. She went over service recommendations and explained expected wait time. More

by Jan Kirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Bell
Dec 08, 2024 -

MINI of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Dec 12, 2024 -

MINI of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 06, 2024

Alex was awesome and very professional and detailed everything and explained how to do things that I was concerned about More

by Buddy
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Yesica Garcia
Dec 08, 2024 -

MINI of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle MINI of San Antonio. Please don't hesitate to reach out if there's anything additional we can do for you.

Dec 12, 2024 -

MINI of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle MINI of San Antonio. Please don't hesitate to reach out if there's anything additional we can do for you.

December 03, 2024

Great customer service, in sales and service department. Highly recommend, I just had my first oil change, was quick and easy More

by harriet.seidensticker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Bell
Dec 05, 2024 -

MINI of San Antonio responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 02, 2024

They are more interested in servicing BMWs and really should sell the Mini business to an owner that truly cares about Mini Drivers. I was recently billed for a full alignment but the tech was unable More

by 2016CountrymanS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly Bell
Dec 20, 2024 -

MINI of San Antonio responded

Thank you for bringing this to our attention. Our goal is to provide quality service to all of our customers and we apologize for falling short in your case. Please contact us for further assistance with your alignment and we will work to find a fair solution.

November 25, 2024

Service was great! Very nice and professional . We were very impressed with service on Saturday More

by joannmarroquin5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria
Nov 27, 2024 -

MINI of San Antonio responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 15, 2024

Alex, my Mini Service Advisor was very helpful and kept me informed of the status of my car. Christian, the technician that installed the dash cam did an awesome job, it looks as if it came factory instal More

by Msmendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex-Mini service 5 stars
Nov 18, 2024 -

MINI of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle MINI of San Antonio. Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2024

I went from or a simple first oil change and was there all most three hours. More

by RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly Bell
November 11, 2024

I took my car in for scheduled maintenance. The waiting area was clean and the coffee was good. More

by Connielyoga
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Holly Bell
Nov 13, 2024 -

MINI of San Antonio responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 29, 2024

Great service and very hospitable personnel. . Had a good experience and sales was considerate of my time. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel, Holly Bell
Nov 01, 2024 -

MINI of San Antonio responded

Hi Dan, thank you for taking the time to leave a review for us at Principle MINI of San Antonio. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

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