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MINI of Rockland

Rockland, MA

Overview
Reviews
4.8
333 Reviews
Call Dealership (781) 347-5927
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1040 Hingham Street

Rockland, MA

02370

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Showing 333 reviews

December 06, 2023

This location has kind and helpful staffs, clean and well managed showroom, nice waiting area, and excellent service. More

by Ssen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Dec 08, 2023 -

MINI of Rockland responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

December 03, 2023

Luigi is a really great seller. He is very patient and gives us the best deal. He always responses to your questions very fast. I am so satisfied to shop the car from him. More

by KR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luigi Lembo, Ryan Sullivan
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Dec 05, 2023 -

MINI of Rockland responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Luigi provided a great experience for you! It would be our pleasure to have the opportunity to assist you again.

November 29, 2023

Excellent, prompt service. My representative was knowledgeable and got me out on time. I highly recommend. More

by Marcie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Dec 01, 2023 -

MINI of Rockland responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 20, 2023

Excellent dealership. Very knowledgeable sales staff. We’ve leased four minis to date from the dealership with Luigi being our salesperson. He’s extremely knowledgeable More

by hemmee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luigi Lembo
Report | Print
Nov 22, 2023 -

MINI of Rockland responded

Congratulations on your new vehicle! We are thrilled that Luigi provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 20, 2023

Great service experience; work required and extra system reading explained clearly. Work completed inside time indicated. More

by Mquigley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George, Ryan Sullivan
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Nov 22, 2023 -

MINI of Rockland responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 10, 2023

The reason for my rating was because I had to wait 20 minutes or more before my service would see me. All the other service writers had no one in their que. Thisis in no means a reflection on my servic More

by Jemdono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Nov 17, 2023 -

MINI of Rockland responded

Thank you for the feedback this is definitely not the experience we are striving to provide for our customers. Because both brands were in the same building during construction it was likely BMW advisors that were available. We are putting a plan in place to ensure that everyone can help both brands of customers during the remainder of the construction period so this does not continue to happen. Again, thank you for bringing this to our attention. If you would like to discuss any further please don’t hesitate to reach out directly. Thanks, Tom Toppan Parts and Service Director South Shore BMW MINI 781.347.5774

November 09, 2023

Very professional, friendly & clean. I was a bit confused thinking I needed either front or rear pads per car & Barbara I spoke to & ended up needing both plus rotors costing 4 times $ w More

by Edna Hayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara & George
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Nov 11, 2023 -

MINI of Rockland responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

November 09, 2023

The experience was very nice and the salesman was excellent. This is my second purchase from ss mini More

by Marthvine@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott smaller
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Nov 11, 2023 -

MINI of Rockland responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

November 06, 2023

Staff was professional and were very responsive in coordinating a shuttle ride to and from the dealership. Dealership was clean and quiet. More

by edward.marohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Nov 08, 2023 -

MINI of Rockland responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 03, 2023

Easy to work with and comfortable asking lots of questions of the service advisor. Who was great … More

by percoppola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cowden
Report | Print
Nov 07, 2023 -

MINI of Rockland responded

We are thrilled to hear that you had an easy experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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