MINI of Rockland

Great experience. Tawano Ho was extremely gracious and patient with all of our questions. This was our first Mini and we had a lot to learn. She never made us feel like Tawano Ho was extremely gracious and patient with all of our questions. This was our first Mini and we had a lot to learn. She never made us feel like we were wasting her time. We love the Countryman and wouldn't hesitate to recommend that others visit South Shore Mini. More

Absolutely Great Experience We have just leased our second car from this dealership, and have had excellent experiences both times. The entire staff was welcoming, friendly and We have just leased our second car from this dealership, and have had excellent experiences both times. The entire staff was welcoming, friendly and very informed on their product. We especially like the experience of discussing and learning without the pressure to make the sale, and add on extras that we have experienced in other dealerships, and other brands. Every body has been extremely helpful, with a special thank you to Alex Stoyanov (Manager) for helping me customize my vehicle, with getting an option on my car, which was not available on the web page builder, but my wife had made a passing remark that "I wish... " and he made it happen. I would also like to thank Luigi Lembo, for helping us with all the car prep and purchase, and Ivaylo Petrov (Finance Manger), with his assistance with the approval process and paperwork. I really appreciate all the help from each and every one of you, we are happy to work with you and look forward to the next time. We couldn’t be happier with our latest purchase and the whole process of getting it. This is what every dealership should strive to be. Highly recommended. More

The worst ever These lying liars sold me a service contract I didn't want and couldn't get rid of. They sued, me, too. I had purchased my MINI in CT (loved, loved th These lying liars sold me a service contract I didn't want and couldn't get rid of. They sued, me, too. I had purchased my MINI in CT (loved, loved that dealer) and silly me, thought I'd get the same service in Massachusetts. Ok, I did get the same service when I went to Herb Chambers after the nightmare with South Shore MINI. Stay away from these people! More

Maxi experience @ Mini.. When I finally decided to buy a MINI, where I bought it was as important as what I bought. Other dealerships and there employee's seemed "old school When I finally decided to buy a MINI, where I bought it was as important as what I bought. Other dealerships and there employee's seemed "old school" and I was looking for a less adversarial experience. I found that at South Shore MINI. Tawana Ho fit the bill. She knew her product and guided me ,gently, toward the car that turned out better that I had imagined. Alex Stoyanov sealed the deal, calmly and professionally. Tawana kept me informed along the journey. Everything was upbeat and positive. In full disclosure, I was expecting something to go wrong....well, nothing did....How lucky am I? More

Great experience Other than the dealership being closer to home, the people were super nice and helpful. Twana Ho was my advisor and really helped me hone down on my d Other than the dealership being closer to home, the people were super nice and helpful. Twana Ho was my advisor and really helped me hone down on my decision in buying the model that fit best for me. She kept in contact with me through email, which really helped when I couldn't be on the phone during my working hours. I settled a deal with the her and the sales manager conveniently and on my time. Test driving were great as I was able to be in the car with just my relatives and go at our own pace. No hassle. Twana trusted us to go on our own so I didn't feel like I was taking up her time. Great overall experience. More

Worth the Drive! My husband and I were very happy with our experience at South Shore MINI. Tawana was very friendly, not pushy, really listened, and made us comfortab My husband and I were very happy with our experience at South Shore MINI. Tawana was very friendly, not pushy, really listened, and made us comfortable as we talked about the MINI we wanted. This was the second dealership we visited, and even though it was further from our house, I'm glad we made our purchase here. After a slight hiccup with the car we ordered, Alex and Tawana worked extremely hard to get us our perfect MINI at a fair price for everyone. We are SO HAPPY with our new car; it's adorable! We also have begun to experience the "MINI wave" from other MINI owners, so that's exciting. More

Great initial encounter with this group. Looking forward to continue working with this group. I would recommend this dealership to all. Hopeful that service group is as just as professional a Looking forward to continue working with this group. I would recommend this dealership to all. Hopeful that service group is as just as professional and helpful as the front end. More

Very nice to deal with!!! We were car shopping for months decided to take a look at the mini. The people at south shore mini were very nice,felt no pressure ,very rel We were car shopping for months decided to take a look at the mini. The people at south shore mini were very nice,felt no pressure ,very relaxed atmosphere . Tawana was very friendly and helpful, answered all our questions. Just a good shopping experience . More

Amazing Experience! I cannot say enough about our great experience at South Shore Mini! Tawana greeted us as we came in the door with a bright smile and peppy attitude! S I cannot say enough about our great experience at South Shore Mini! Tawana greeted us as we came in the door with a bright smile and peppy attitude! She was extremely knowledgeable about all of the cars and made us feel right at home. She was patient with us when we were trying to find the best fit for our needs and choosing the color of the car! We have already recommended South Shore Mini to several of our friends! I am thrilled to have had such a great car buying experience! More

Amazing, FUN , Positive and Professional!! If your looking to purchase a MINI COOPER this is most definitely the place to go! What a Stylish looking Team! A Fantastic experience from the minut If your looking to purchase a MINI COOPER this is most definitely the place to go! What a Stylish looking Team! A Fantastic experience from the minute I walked in, to the moment I CRUISED AWAY in my 2016 Mini Countryman "(CLARA"!) Great selection of vehicles to choose from. This was my very first Brand "NEW" Vehicle ever! I always wanted a MINI! What a Fun Car! I loved that they have you personalize your vehicle and NAME IT, how unique! The entire MINI team was so Helpful , very knowledgable including the receptionist ! They always had Positive attitudes and were always Super Warm, Friendly, patient AND ALWAYS WILLING TO HELP IN ANY WAY! Tawana Ho , my Salesperson, was AMAZING! She was very professional and put all my fears about this big purchase to rest. Tawana answered all my questions and then some. Great communication! Tawana even contacted me on her day off from home , when I had a question or concern. Alex the sales manager was also a big help, he stepped in to help when I had to make a trip in on Tawana's day off. The showroom is very chill and also had a dynamite selection of snacks and beverages, along with a super adorable mascot WHISKEY! Brendan the resident MINI product genius , was so COOL! He explained all my Mini's features and how to use them! Everyone did a fabulous job and I am SO PUMPED with my NEW MINI and glad to be a part of the SS MINI family! I can't wait to go back , I feel like I have a new set of friends! I was recommended by my friend and I will send everyone I know there who is looking to purchase a MINI! ~ Looking forward to our SECOND DATE! More