MINI of Rockland

Professional and thorough maintenance on my Cooper S. Kevin the service manager was very helpful and explained all of the items. Kevin the service manager was very helpful and explained all of the items. More

South Shore MINI has a great location. The service advisor is attentive to the customer’s requests and offers suggestions or recommendations. The service advisor is attentive to the customer’s requests and offers suggestions or recommendations. More

Dealing with the dealership is great, but more importantly is the service manager, Kevin Cowden, who is great to deal with. importantly is the service manager, Kevin Cowden, who is great to deal with. More

Fast, friendly, and tech savvy! ! Lots of details and options. Offer of a loaner key. ! Lots of details and options. Offer of a loaner key. More

I’ve been looking for the right MINI all over the Northeast for months. Scott Smaller and the team at South Shore MINI were awesome. No slippery sales guys putting heavy pressure on the deal, trying Northeast for months. Scott Smaller and the team at South Shore MINI were awesome. No slippery sales guys putting heavy pressure on the deal, trying to squeeze even more out of my wallet. Great to work with, and we are loving our new (to us) MINI. More

Scheduled my visit 3 weeks prior Brought Mini in at 10am. Service did not see my car till 3:30! Tried calling service person at 1:24 to check status - no response. Texted him - no response . Get to de 10am. Service did not see my car till 3:30! Tried calling service person at 1:24 to check status - no response. Texted him - no response . Get to dealership aays he was busy!! What I. Are there for was not done and service guy says not always necessary but changed my brake fluid which I did not make appt to have done. Terrible customer service and response from the entire team at this Mini dealership. If service was too busy have someone in floor, who by the way were doing nothing , call customers to say they are busy. Waited the whole day 10-4:30 for just a brake fluid change ? Ridiculous ! Lost 2 customers because of it. Very sad. Whole staff should be retrained or fired. More

This dealership is always helpful and professional. I have been going here for a number of years. I have been going here for a number of years. More

Extremely knowledgeable and customer service oriented. Clear explanation on service provided and facilitated all work in a timely manner. Clear explanation on service provided and facilitated all work in a timely manner. More

Nice to have loaner vehicle to use when they did not have the part needed the part needed More

Great place to buy, and get my Mini’s service done here as well. Always helpful. as well. Always helpful. More