1,956 Reviews of MINI of Ramsey - Service Center
Mini of Ramsey was great! Serviced my car and it took longer and they gave me a loaner for the few days. Unexpected and Appreciated! My car is humming along just fine!! Be bac Serviced my car and it took longer and they gave me a loaner for the few days. Unexpected and Appreciated! My car is humming along just fine!! Be back hopefully in another 11k for oil change! More
I bought my Mini Cooper new at Prestige Ramsey many years ago. The last 7 I used a dealer in FLwhere I moved tgat were horrific! They treated their Mini part like a bad stepchild! Nothing like Prestige Mi ago. The last 7 I used a dealer in FLwhere I moved tgat were horrific! They treated their Mini part like a bad stepchild! Nothing like Prestige Mini Ramsey. Jason was friendly, professional, helpful which put me a bit more at ease not knowing what the problem would be. The tech also sent me a video that wasn't noisy and I understood what may be the problem. Kudos to the dealership on having employees like Jason and my service tech!! More
This was one of the best customer service dealerships I have ever come across. You are blessed having a person like Dan Murphy working with customers. He goes aboveboard for everyone. Thank you Ramsey we w have ever come across. You are blessed having a person like Dan Murphy working with customers. He goes aboveboard for everyone. Thank you Ramsey we will be doing all our business with you. More
Prestige Mini in Ramsey, NJ is the best dealership I know! I purchased my Mini Cooper there many years ago and the personnel, building, and service are top notch!! I moved to FL for 7 years and while know! I purchased my Mini Cooper there many years ago and the personnel, building, and service are top notch!! I moved to FL for 7 years and while I was there the FL dealership treated Mini like a bad stepchild compared to their BMW. I'm back in the NYC metro area and thrilled to be able to bring my car back to Prestige. Recently, I had to bring my car in for a check engine light that came on. I worked with Jason who was friendly, professional, and made me feel extremely at ease. I've had my Mini a long time and it has very very low mileage. I hope it continues to perform well since I have always brought it to a dealership for mainteance or service. Kudos to Jason and this dealership. In my opinion they are the best!!!!! More
Excellent service overall. The video is very informative and Dan kept me updated on a timely basis. The video is very informative and Dan kept me updated on a timely basis. More
Service was excellent and fast. Loved seeing Abe. Loved the new Mini, I was ready to trade my car in for the new car. Can’t wait for my lease to be up Loved seeing Abe. Loved the new Mini, I was ready to trade my car in for the new car. Can’t wait for my lease to be up More
Waited too long for this service! Told me it would take one hour! My car stood outside the service area for one half hour before they brought it inside to service it!!finnaly got my c Told me it would take one hour! My car stood outside the service area for one half hour before they brought it inside to service it!!finnaly got my car one hour and forty minutes!!! More
Very friendly dealership. Everyone is looking to help you. Communication is good. My only issue if I had anything bad to say is the flow of the building seems off. Everyone is looking to help you. Communication is good. My only issue if I had anything bad to say is the flow of the building seems off. More
Easy to make the appointment. Easy check in. Prompt service. The Tech makes a video of a walk-around of the vehicle in the lift, showing condition of tires, brakes, suspension… Easy check in. Prompt service. The Tech makes a video of a walk-around of the vehicle in the lift, showing condition of tires, brakes, suspension… More