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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,060 Reviews

2,060 Reviews of MINI of Ramsey - Service Center

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March 13, 2025

The experience was amazing and the professionalism of Jason was excellent as well. I am so grateful to have the opportunity to be served at Mini Ramsey. Thanks so much for your hospitality while my car w More

by ESTELASILVERIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

MINI of Ramsey responded

We're glad to hear that Jason and the team at MINI of Ramsey provided you with an amazing experience. Thank you for choosing us, and we're glad we could make your visit a pleasant one!

March 11, 2025

So wonderful. Worked to get my car done quickly (same day). Informative what car needed. Responsive to all calls and kept me informed More

by LEIGHWELLINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

MINI of Ramsey responded

We're happy to hear that our team at MINI of Ramsey provided you with a quick and informative service experience. Thank you for sharing your positive feedback, and we're always here if you need anything else!

March 06, 2025

Dan was great. He fully explained everything to me while showing me the video. I didn’t feel pressured and I will definitely be back soon More

by fogarty_donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

MINI of Ramsey responded

We're glad to hear that Dan provided a pressure-free and informative experience at MINI of Ramsey. Thank you for the positive feedback, and we look forward to welcoming you back soon!

March 04, 2025

staffs are nice and helpful, the service time is very reasonable around 60 min, which the rep has let us know ahead of time and set the right expectation. More

by Yui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

MINI of Ramsey responded

Thank you for sharing your experience with us at MINI of Ramsey! We're happy to hear our team was helpful and that the service time met your expectations. We appreciate your feedback and look forward to serving you again in the future!

March 04, 2025

Dan Murphy was a great host … he help me with the transition of a loaner while i left my car for service. Then i left my handbag in the loaner and Dan was very helpful finding it and getting it to me More

by Acordonero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

MINI of Ramsey responded

We're delighted to hear that Dan provided such excellent service during your visit at MINI of Ramsey! It's great to know he was able to assist with both the loaner transition and retrieving your handbag. Thank you for sharing this positive experience and we look forward to working with you again in the future!

March 03, 2025

Profesional timely and courteous service. The complementary shuttle is also very convenient. The location is easy to get to as well. More

by OARIAS61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

MINI of Ramsey responded

Thank you for sharing your positive experience with MINI of Ramsey! We're glad to hear that our service and convenient shuttle met your expectations. We look forward to serving you again in the future!

March 02, 2025

I was shocked and felt that the labor charges were inflated for replacement of a battery More

by Amie Kirschner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

MINI of Ramsey responded

Amie, it is unfortunate to learn of your disappointment with your service. We strive to provide top quality service and pricing, and we apologize for any inconvenience this may have caused. If you would like to discuss this matter further, please feel free to reach out at your earliest convenience. Thank you. Mark Mozdziez Service Manager 551-777-5641

February 27, 2025

Dan is the best customer service rep that I have ever dealt with. He helped me out by looking a my mini cooper in 2023 when I wasn’t yet a Customer. I had something dragging under my ca as I traveled o More

by PATRICK.OBOYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

MINI of Ramsey responded

Patrick, we're delighted to hear that Dan provided such exceptional service and peace of mind during your visit to MINI of Ramsey. Your compliments of our team are much appreciated. It's great knowing you'll be returning for future servicing needs! Safe travels between the Jersey shore and upstate NY!

February 27, 2025

The multipoint inspection was confusing. Didn't know they added coolant and after passed everything. More

by valko92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

MINI of Ramsey responded

Thank you for leaving us this feedback! We apologize for the misunderstanding on your vehicle multipoint inspection. If you would like, please feel free to reach out to me directly to discuss this matter further. Thank you. Mark Mozdziez Service Manager 551-777-5641

February 26, 2025

Best service! In and out! Nice staff! Quickest car service I ever had! Thanks mini! More

by ADAM@FINISHLINELEASING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

MINI of Ramsey responded

We are happy to know that our service team here at MINI of Ramsey was able to take care of your vehicle in a quick and efficient manner! Thank you for your trust in us and we look forward to working with you again in the future.

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