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MINI of Ramsey - Service Center

Ramsey, NJ

4.9
1,958 Reviews
Call Service Center (201) 760-5000

1,958 Reviews of MINI of Ramsey - Service Center

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March 21, 2023

Satisfied with everything they have done. Also great full for the rental they where about to provide More

by SANTANA00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2023 -

MINI of Ramsey responded

Hello, thank you for taking the time to share this kind review following your service. We are happy to have offered you a loaner vehicle and addressed each concern you had with you car. If there is anything our team at MINI of Ramsey can do to help in the future please don't hesitate to reach out.

March 21, 2023

Excellent service dept. get all of my oil changes there. They also inform you potential issues that might need to be addressed. More

by baignw123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2023 -

MINI of Ramsey responded

Thank you for continuing to bring your vehicle in for oil service at MINI of Ramsey! We are happy to perform quality maintenance and keep you in the loop regarding any potential upcoming maintenance needs. Until your next visit, motor on!

March 21, 2023

Always a pleasure to get my car serviced. Staff is courteous and helpful. Great waiting area. More

by LEILAP1070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2023 -

MINI of Ramsey responded

And it is always a pleasure working with you! Thank you for continuing to choose MINI of Ramsey for your maintenance needs, we will always be here to provide courteous, helpful and comfortable service.

March 17, 2023

Detailed service with videos and great explanations on what needs to be done. Honest and great service. More

by dennis_41210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2023 -

MINI of Ramsey responded

Hi! Thank you for the great review! We're always happy to help. Please let us know if there's anything we can help you with in the future!

March 13, 2023

Done as promised and professionally happy customer schedule on time accordingly thank you see you in 5000 miles More

by ebriososr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2023 -

MINI of Ramsey responded

We are pleased to see you are happy with the maintenance and efficiency provided by our team during your recent visit! Having the opportunity to earn your business was a pleasure and we too look forward to seeing you in another 5000 miles!

March 13, 2023

Great service department, provided updates during the repairs. Very happy with the repair done to my vehicle More

by OLBAP568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2023 -

MINI of Ramsey responded

We are happy to have kept you updated throughout the process, and would like to thank you for sharing this kind feedback about your recent service. For any future repair needs, please keep MINI of Ramsey in mind.

March 11, 2023

Great team. They do solid work. Not too long a wait which is always nice. More

by MICHFIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2023 -

MINI of Ramsey responded

Hello Mich, Thank you for continuing to bring your vehicle to our team at MINI of Ramsey for service. It is always a pleasure getting to work with familiar faces. We look forward to continuing to provide you with solid service for years to come.

March 10, 2023

Service department is terrific. Jason Velazquez the service writer was friendly, responsive and thorough. Even though there was a small issue with the programming of the automatic e More

by PETER.TAHINOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2023 -

MINI of Ramsey responded

Peter, thank you for this review following your experience with our service team. We are happy to have attended to your concern at promptly as possible. Should any maintenance needs arise in the future, please continue to keep MINI of Ramsey in mind.

March 09, 2023

My experience at mini of Ramsey was very professional! I received text updates and the people were all very friendly. I would highly recommend mini of Ramsey. More

by SDoranDye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2023 -

MINI of Ramsey responded

Thank you for utilizing our service team! We are happy to see you found our text message updates to be helpful and the service level provided to be professional. If there is anything further we can do to help in the future, please don't hesitate to return.

March 09, 2023

Best customer service I have ever had at any dealer ever. The team is accommodating, helpful and knowledgeable. More

by Stu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spiro, Ruby
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Mar 10, 2023 -

MINI of Ramsey responded

Hello Stu, thank you for sharing this kind remark! We are pleased to see our team presented you with knowledgeable, accommodating and helpful service. We look forward to providing this same great level of care during your future appointments.

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