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MINI of Ramsey - Service Center

Ramsey, NJ

4.9
1,958 Reviews
Call Service Center (201) 760-5000

1,958 Reviews of MINI of Ramsey - Service Center

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March 26, 2023

Very positive experience with the Dealership and Alex was fantastic. She knew the car inside out provided my daughter with a tutorial. Thanks so much for making this a wonderful experience! More

by PENNYLK0927
Recommend Dealer
Yes
Employees Worked With
Alexandra Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

MINI of Ramsey responded

Penny, thank you to you and your daughter for choosing to work with our team at MINI of Ramsey. I will ensure your kind words are passed along to Alex, and hope you will be returning to MINI of Ramsey for any future automotive needs.

March 26, 2023

Car was in for warrantee and non-warrantee work. Inspection was thorough and identified something I had not identified. Work was done in a timely and efficient manner. More

by TIMPAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

MINI of Ramsey responded

Hello, thank you for allowing our team the opportunity to earn your business. We are happy to have shared with you our findings following your vehicles inspection, and performed the maintenance in a timely manner. Should you have any future automotive needs, please continue to keep MINI of Ramsey in mind.

March 25, 2023

Clean and new. Nice people. Love the video recap of the issue and service done. More

by ferrararossana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

MINI of Ramsey responded

Having your vehicle in for service was our pleasure. We are happy to know you found the video recap to be helpful and reassuring, and we look forward to implementing this during your vehicles next due service as well.

March 25, 2023

Everyone at the shop and front desk is professional and present. No body is distracted. It's a level of care and attention I bring to my own business and it's hard to find real customer service. Great job More

by Mini4X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lauria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Vanmansart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Waite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hostutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

MINI of Ramsey responded

Thank you for taking the time to share these kind thoughts. I couldn't be happier to read that you found our team to be professional and attentive throughout your visit, and will be sure to pass along the kind feedback. Until your next due service, motor on!

March 25, 2023

Pleasant and helpful staff. Wash my car and had a great cappuccino. I wish they had a dealership closer to me. More

by Jude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2023 -

MINI of Ramsey responded

Hi Jude, thank you for making the drive over to MINI of Ramsey. We are happy to know a few of our complimentary offerings made it a little more worth while, and we hope you will continue to choose our team for your vehicles future service needs.

March 24, 2023

Always professional, polite and pleasant! I am enjoying the experience!! I have one and my daughter...great cars! More

by debeliw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

MINI of Ramsey responded

Professional, polite and pleasant, three words our team is more than honored to be described as. Thank you for choosing MINI of Ramsey and thank you for leaving this kind review. We hope to have you back soon.

March 24, 2023

I went for an oil change Service writer was so accommodating explain everything that was being performed and the car washed afterwards 🌞 More

by sarkisb
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

MINI of Ramsey responded

I'm happy to see our team provided you with clear, prompt and helpful communication throughout your visit, and would like to thank you for bringing your Mini to MINI of Ramsey. We hope to have you back for your next due service.

March 22, 2023

They are the best, always keep you informed emailing video showing progress of work. Totally love that. Highly recommend MINI of Ramsey More

by MARGARET.KISS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2023 -

MINI of Ramsey responded

Thank you for recommending our team so highly, Margaret. We truly appreciate you highlighting what you found to be most helpful about your business and look forward to continuing to provide informative and convenient service in the future.

March 22, 2023

Work was completed on time. Really liked the info provided during pre-work inspection of tires, brakes, general underside condition showing all was in order with my Mini. Als More

by PJFRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2023 -

MINI of Ramsey responded

Hey PJ, our team is MINI of Ramsey is happy to have returned you MINI to the streets looking fresh! We truly appreciate you choosing our team for service and hope to have you back for any future maintenance needs.

Mar 22, 2023 -

PJFRED responded

Your team is great!

March 22, 2023

Work completed super fast while I was waiting, very professional and knowledgeable. Satisfied with everything. Staff very friendly. More

by kempes777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2023 -

MINI of Ramsey responded

Thank you for taking the time to share your satisfaction with our team. Performing you vehicle maintenance in a timely, professional and knowledgable manner was our pleasure. We hope to have the opportunity to work with you again in the future.

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